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Volunteer Programs Coordinator

2 months ago

Orange, United States Space Center Houston Full time

Houston, TX 77058, USA

Req #318 Saturday, July 20, 2024 SpaceCenterHoustonisaspaceexplorationlearningdestinationdedicatedtorevealinghow

science

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humanity power

space

exploration through

meaningful,

moving

experiences about

people and the courage, innovation, and teamwork they use to expand the boundaries of what's

possible.Weinspireguestsofallagestoconnectwiththesignificanceofspaceexplorationas incrediblefeatsofhumanspaceflightcontinuetobringjoyandwondertotheworld.Ownedand operatedbythenonprofitMannedSpaceFlightEducationFoundation,wearetheOfficial VisitorCenterof

NASA

JohnsonSpaceCenterandaSmithsonianaffiliate. We are seeking a full-time Volunteer Programs Coordinator – Teen Programs, responsible for supporting and maintaining teen volunteer programs and initiatives that support the mission of Space Center Houston. POSITION RESPONSIBILITIES Coordinate the daily activities of the teen volunteer program, including timeclock management, training, scheduling, and correspondence. Provide direct supervision and guidance to a team of teen volunteers assigned to guest operations roles. Promote and maintain a wide range of volunteer opportunities to engage volunteers in mission-based programs and support the general operation of Space Center Houston. Provide high quality service programs that position Space Center Houston as a leading STEM educational center. Collaborate with Manager of Volunteers & Interpretation and center management and staff to promote a culture shift in the role of volunteers in the organization. Make recommendations on the most effective and efficient use of teen volunteers. Assist with the recruitment, training, placement, scheduling, and retention of volunteers in volunteer programs. Assist with teen volunteer orientation and training. Ensure volunteers are trained to meet the needs of the organization. Organize and participate in teen volunteer recognition/appreciation programs and special events. Collaborate with other volunteer programs staff to ensure the success of all volunteer programs and foster a culture of teamwork and support. Reply to correspondence and requests in a timely manner, including inquiries from current and potential volunteers. Identify and recommend ways to improve the efficiency and effectiveness of volunteer programs, trainings, and recruitment. Provide ongoing support and guidance for volunteers. Actively engage with volunteers to ensure the volunteer experience is rewarding, meaningful and valued. Stay informed regarding best practices in volunteer management and identify ways to implement those practices to increase the impact of volunteer programs at Space Center Houston. Attend and support volunteer activities as needed at large events which may include evening, holiday and weekend events. Other duties as assigned. POSITION QUALIFICATIONS High school diploma with at least 24 hours of college credit toward a Bachelor’s Degree in business, communications, education or a related field. Experience coordinating and/or supervising a team of volunteers or employees, preferably at a non-profit organization. Experience leading trainings, presentations, and/or orientations. Ability to coordinate large-scale events in a fast paced environment with strict deadlines. Must have the ability to interact effectively with volunteers, guests, Space Center Houston Crew Members and clients in a professional manner. Must be a strong communicator and comfortable speaking in front of audiences. Strong interpersonal, verbal, and written communication skills. A general knowledge of NASA and space industry is preferred. Must be reliable and able to work with limited supervision. A proactive leader who is committed to excellence. Ability to multi-task and execution oriented with excellent organization skills. Computer skills using Microsoft Office Suite with the ability to learn new programs/systems. Microsoft Outlook and internet experience is required. Experience using and maintaining a volunteer database system. Better Impact experience preferred. Must be physically able to lift up to 20 pounds and have the ability to stand up to 6 hours at time. Available to work flexible hours including weekends, and some nights. Space Center Houston is an equal opportunity employer. We promote a culture

of respect, inclusivity, and collaboration. #J-18808-Ljbffr