![ARCH Global Precision company](https://media.trabajo.org/img/noimg.jpg)
Customer Service Support Specialist
4 weeks ago
- Customer Support and Relationship Building:
- Assist external customers, Business Development, and Operations teams in fostering strong relationships with existing customers and prospects.
- Ensure zero defects in customer interactions and maintain high standards of customer service.
- Adjust positively to changes in the work environment, schedule, and pace of work.
- Accurately record and modify customer data in the company's ERP system.
- Set up quotes, review customer sales orders, acknowledge receipt of orders, update delivery times, and communicate open order reports with customers as needed.
- Exhibit a "the customer ALWAYS comes first" attitude in all interactions, both internally and externally.
- Integrate this attitude into daily workflows and prioritize customer needs.
- Manage customer projects with full accountability and ownership.
- Provide accurate documentation and follow-up with both customers and company management.
- Utilize research skills and available resources to resolve client discrepancies promptly.
- Enter orders into the ERP system and initiate the contract review process.
- Acknowledge orders once scheduled and print/assemble routers as needed.
- Respond to customer inquiries and process customer RMAs where applicable.
- Perform customer verification and Out of Region (OOR) processes.
- Purchase office supplies, answer the main phone line, check in visitors, and contact service providers as required.
- Participate in cross-training for shipping/receiving and component inventory as needed.
- Complete other duties as assigned.
- High school diploma or equivalent.
- Proven customer service experience.
- Experience with the product or service related to the specialist's area preferred.
- Excellent communication skills, including active listening.
- Service-oriented with the ability to resolve customer grievances effectively.
- Proficient in computer skills with a willingness to learn new software.
- Knowledge of or ability to quickly learn the product, service, or area of customer service specialization.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds occasionally.
-
Customer Service Support Specialist
4 weeks ago
Elkhart, United States ARCH Full timeCustomer Support and Relationship Building: Assist external customers, Business Development, and Operations teams in fostering strong relationships with existing customers and prospects. Ensure zero defects in customer interactions and maintain high Support Specialist, Customer Service, Support, Specialist, Service, Customer, Manufacturing, Retail
-
Technical and Customer Support Specialist
4 weeks ago
Elkhart, United States InVision Full timeJob DescriptionJob DescriptionSummary/Objective: The Technical and Customer Support Specialist is a versatile position that enables the individual to engage in both technical support and customer service functions. This role involves troubleshooting technical issues, assisting customers with their inquiries, and collaborating with various teams to ensure...
-
Customer Service Parts Specialist
1 week ago
Elkhart, Indiana, United States Grand Design RV Full timeJoin Our Team as a Customer Service Parts SpecialistGrand Design RV is seeking a dedicated Customer Service Parts Specialist to enhance our Customer Service Team. This position is crucial for ensuring that our dealers receive the correct parts and that retail parts sales orders are processed efficiently. The successful candidate will handle parts inquiries,...
-
Global Customer Support Specialist
3 days ago
Elkhart, Indiana, United States Safe Fleet Full timeInternational Customer Service RepresentativeOverview of the RoleAbout Safe FleetAt Safe Fleet, we are committed to transforming Fleet Safety through innovative, integrated solutions that address current safety demands while anticipating future challenges. Our mission is to enhance fleet intelligence, making them safer and more efficient.We have developed a...
-
Client Support Specialist
1 week ago
Elkhart, Indiana, United States Carpenter Full timeClient Support SpecialistJob OverviewCarpenter Co. is seeking a dedicated Client Support Specialist to join our team. This role is pivotal in ensuring our customers receive exceptional service and support. Reporting directly to the Customer Service Manager, you will collaborate closely with fellow team members to manage all facets of order processing,...
-
Customer Service Specialist
8 hours ago
Elkhart, Indiana, United States Grand Design RV Full timeJob Summary:Grand Design RV is seeking a highly skilled and detail-oriented Retail Parts Coordinator to join our Customer Service Team. As a key member of our team, you will be responsible for providing exceptional service to our customers by identifying and processing parts sales orders, responding to customer inquiries, and maintaining accurate records.Key...
-
Global Customer Support Specialist
1 week ago
Elkhart, Indiana, United States Safe Fleet Full timeInternational Customer Service RepresentativePosition OverviewAbout Safe FleetAt Safe Fleet, we are committed to transforming Fleet Safety through innovative, integrated solutions that meet current safety demands while anticipating future challenges. Our mission is to enhance fleet intelligence to ensure greater safety.We have developed a comprehensive...
-
Global Customer Support Specialist
1 week ago
Elkhart, Indiana, United States Safe Fleet Full timeInternational Customer Service RepresentativePosition OverviewAbout Safe FleetAt Safe Fleet, we are committed to redefining Fleet Safety through innovative, integrated solutions that address current safety needs while anticipating future challenges. Our mission is to enhance fleet intelligence, thereby improving safety across various vehicle types including...
-
Client Support Specialist
1 week ago
Elkhart, Indiana, United States MSC Industrial Direct Co.,Inc. Full timePosition Overview:The role of Client Support Specialist is essential in delivering seamless, tailored, and effective customer interactions within a contact center setting, utilizing various inbound communication channels.Key Responsibilities:Handle incoming sales and service inquiries via phone and email to process orders, resolve issues, manage returns, and...
-
Client Support Specialist
1 week ago
Elkhart, Indiana, United States Loader Parts Source Full timePosition OverviewCompany Background:Loader Parts Source (LPS) is a dynamic organization dedicated to the skid loader repair sector. Established in 2008, we have expanded our operations significantly and are committed to fostering leadership within our company and beyond.Role Summary:The Client Support Specialist serves as the initial point of contact for our...
-
Customer Service Specialist
9 hours ago
Elkhart, Indiana, United States Premier Rental Purchase Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Premier Rental Purchase. As a Sales Associate, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide excellent...
-
Retail Customer Support Specialist
1 week ago
Elkhart, Texas, United States Family Dollar Full timePosition Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will engage with customers, assisting them in their shopping experience and ensuring their needs are met.Key Responsibilities:1. Greet customers warmly and assist them in selecting products.2. Process...
-
Customer Service Specialist
14 hours ago
Elkhart, Indiana, United States Runnings Full timeJob DescriptionThe Sales Associate is a key member of the Runnings team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet customers as they shop in the retail store, assisting with customer service questions and providing solutions to their...
-
Customer Service Specialist
14 hours ago
Elkhart, Indiana, United States Runnings Full timeJob DescriptionThe Sales Associate is a key member of the Runnings team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet customers as they shop in the retail store, assisting with customer service questions and providing solutions to their...
-
Elkhart, United States Sherwin-Williams Full timeThe individual selected for this role will be expected to work at Store #1241, located at: 3245 Interchange Drive Elkhart IN, 46514 This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...
-
Client Relations Support Specialist
1 week ago
Elkhart, Indiana, United States ARCH Global Precision company Full timeKey Responsibilities:Customer Interaction and Relationship Management:Facilitate effective communication with external clients, Business Development, and Operations teams to strengthen relationships with current customers and potential clients.Ensure flawless execution in customer interactions while upholding exceptional standards of service.Adapt positively...
-
Internal Support Specialist
3 days ago
Elkhart, Indiana, United States Fun Town RV Full timeCompany Overview:Fun Town RV stands as Texas's premier RV dealership, boasting a robust network of locations and a commitment to excellence in customer service.Position Summary:The Internal Support Specialist plays a crucial role in ensuring seamless operations within the organization. This position is essential for maintaining the flow of information and...
-
Client Support Specialist
3 days ago
Elkhart, Indiana, United States Alick's Home Medical Equipment Full timeCustomer Service RepresentativePosition Overview: We are seeking a dedicated individual to join our team as a Customer Service Representative. This role is essential in providing exceptional support to our clients in the home medical equipment sector.Key Responsibilities:Engage in full-time customer service operations.Act as a knowledgeable resource for our...
-
Client Support Specialist
1 week ago
Elkhart, Indiana, United States Workbox Staffing Full timePosition OverviewCustomer Service Representative – Join our team at Workbox Staffing and contribute to our commitment to exceptional service.Role Summary: As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently.Key Responsibilities:Manage incoming calls...
-
Customer Service
2 months ago
Elkhart, United States Manpower Full timeOur client is in search of a Customer Service Representative to join their team. As a Customer Service Representative, you will be a valuable member of the Sales Department, assisting with sales orders. The ideal candidate will possess excellent communication skills, be highly organized, and demonstrate strong time management abilities that align...