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Customer Service Specialist

2 months ago

Elkhart, Indiana, United States Grand Design RV Full time

Job Summary:

Grand Design RV is seeking a highly skilled and detail-oriented Retail Parts Coordinator to join our Customer Service Team. As a key member of our team, you will be responsible for providing exceptional service to our customers by identifying and processing parts sales orders, responding to customer inquiries, and maintaining accurate records.

Key Responsibilities:

  • Process and fulfill parts sales orders in a timely and accurate manner
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Maintain accurate and up-to-date records of customer interactions and parts sales
  • Collaborate with internal teams to ensure seamless communication and efficient processing of parts sales orders
  • Perform routine housekeeping tasks to maintain a clean and organized workspace

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in Microsoft Office
  • Experience in a customer-facing role or parts sales environment preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Grand Design RV is an Equal Opportunity Employer.