Guest Services Representative

2 months ago


Chico, United States DoubleTree by Hilton Chico Full time
Description

Help keep our award-winning status by providing excellent, responsive service on behalf of our hotel Guest service agents are the heart of our hotel and conduct the business of the hotel's front office, including customer services, record keeping, telephone operations, guest transportation, reservation taking, and other related activities.

Responsibilities

•Must possess a high school diploma or equivalent educational background.
•Must show proof of United States citizenship or permission to work in the United States.
•Must have good verbal and written communication skills in English.
•Must have access to a personal vehicle and maintain a valid driver's license and automobile insurance.
•Should have a basic knowledge of computers and hotel management software, as well as working knowledge of calculators, multi-line phones, and other office equipment.
•Must be highly motivated, with great communication, organizational, and professional skills.
•Experience in customer service and problem-solving preferred.
•Should be familiar with the hotel's security, safety, and health policies.
•Must be knowledgeable about ADA laws related to accommodating guests with disabilities.
•Must be able to lift and carry up to 40 lbs, bend, squat, reach, and ascend/descend stairs in order to fulfill guests' requests and handle their luggage, as well as evacuate them in an emergency.
•Must be capable of driving a company vehicle.

Qualifications

•Must have flexible availability to be considered, including mornings, evenings, weekends, and holidays.
•Must have a passion for working with people and providing outstanding customer service and problem resolution.
•Must have a high school diploma or equivalent.
•Must be a US citizen or authorized to work in the US.
•Must have excellent verbal and written English communication skills.
•Must have access to a reliable form of transportation and a valid driver's license.
•Must have experience in service and problem solving roles.
•Must have knowledge of safety, security, and health policies.
•Must have knowledge of American Disabilities Act (ADA) regulations.
•Must have the physical ability to safely transport and maneuver up to 40lbs.
•Must have good communication, organizational, and professional skills.
•Must be highly motivated, have initiative, and demonstrate flexibility.

  • Chico, California, United States DoubleTree by Hilton Chico Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? The role of a Guest Services Representative is essential in ensuring that visitors feel welcomed and valued. This position involves managing guest accounts, assisting with inquiries, and facilitating a seamless check-in and check-out...


  • Chico, California, United States DoubleTree by Hilton Chico Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? The position of Front Office Associate at our esteemed hotel could be the perfect opportunity for you. In this role, you will be the first point of contact for our guests, managing their reservations and ensuring a seamless check-in and...


  • Chico, California, United States DoubleTree by Hilton Chico Full time

    Job OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? The role of a Front Desk Clerk at DoubleTree by Hilton Chico is perfect for individuals who thrive in a dynamic environment. You will be responsible for welcoming guests, managing their reservations, and ensuring a pleasant...


  • Chico, United States DoubleTree by Hilton Chico Full time

    Job DescriptionJob DescriptionHelp keep our award-winning status by providing excellent, responsive service on behalf of our hotel! Guest service agents are the heart of our hotel and conduct the business of the hotel’s front office, including customer services, record keeping, telephone operations, guest transportation, reservation taking, and other...


  • Chico, California, United States Oxford Collection Full time

    Wage & Job info: $ DOEThe Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees.We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none.We offer competitive pay and a robust benefits...


  • Chico, United States Oxford Collection Full time

    Wage & Job info: $16 - $18 per hour DOE The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and...


  • Chico, United States Oxford Collection Full time

    Wage & Job info: $16 - $18 per hour DOE The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and...


  • Chico, California, United States Anderson Management Group Full time

    Legendary Customer ExperiencesWe're seeking a skilled Customer Service Representative to warmly welcome guests and create personalized connections. As a key member of our team, you'll manage the takeout process, ensuring seamless transactions and legendary experiences for our guests.RequirementsMinimum 16 years of age (or higher per applicable law) and...


  • Chico, California, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...


  • Chico, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front...


  • Chico, California, United States Self-Help Full time

    Position Title: Universal Banker - Universal Member Service RepresentativeCategory: Branch OperationsOverview:The Universal Banker serves as a vital connection between members and the credit union, ensuring a seamless experience in our branches.Key Responsibilities:Act as the primary point of contact for members, addressing inquiries and providing account...


  • Chico, California, United States DoubleTree by Hilton Chico Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at DoubleTree by Hilton Chico. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...


  • Chico, California, United States DoubleTree by Hilton Chico Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at DoubleTree by Hilton Chico. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...


  • Chico, United States UST Select Full time

    Customer Service Representative Job Type Full-time Description **UST Select Overview** UST Select is a logistics solutions company. Were experts at managing warehouses, transitioning and delivering products, and interacting with customers. We provide solutions through an employee-led delivery model to execute a lasting impression, efficiently and...


  • Chico, United States DigitalPath Full time

    **Customer Service Representative** Full-Time in Chico, CA - Entry Level - Customer Service **CUSTOMER SERVICE REPRESENTATIVE** DigitalPath, Inc. is an expanding Chico-based Internet Company that is dedicated to building a positive workplace as we deliver high speed internet to rural communities. We currently have a Full-time opening for a Customer Service...


  • Chico, United States Mad Engine Global, LLC. Full time

    Are you ready to join our amazing team as a Customer Service Representative? We are seeking highly motivated individuals who excel in a dynamic work environment. This is a full-time position with opportunities for growth within our organization! About Mad Engine Founded in 1987, Mad Engine has grown to become the leading global licensed apparel wholesaler...


  • Chico, United States California Water Service Group Full time

    The Associate Customer Service Professional provides exceptional customer service in person via phone, web, e-mail, and chat using proper etiquette, professional language and grammar. At California Water Service, we are passionate about delivering ex Customer Service, Customer Service Representative, Associate, Customer Experience, Representative, Business...


  • Chico, California, United States DoubleTree by Hilton Chico Full time

    Job OverviewAs a vital part of our team, you will play a key role in maintaining our esteemed reputation by delivering exceptional and attentive service at our hotel. Guest service representatives are essential to the smooth operation of the front office, managing various tasks such as customer interactions, record management, phone communications, guest...


  • Chico, California, United States Courtesy Automotive Center Full time

    Job SummaryCourtesy Automotive Center is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our customers, answering inquiries, and resolving issues in a professional and courteous manner.Key...


  • Chico, California, United States Tri Counties Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tri Counties Bank. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, resolving issues, and providing solutions to meet their needs.Key ResponsibilitiesCustomer Service:...