Customer Service Representative
3 weeks ago
Are you ready to join our amazing team as a Customer Service Representative? We are seeking highly motivated individuals who excel in a dynamic work environment. This is a full-time position with opportunities for growth within our organization About Mad Engine Founded in 1987, Mad Engine has grown to become the leading global licensed apparel wholesaler with top brands including Marvel, Star Wars, Disney and Nickelodeon. Mad Engine’s footprint spans multiple continents, with unique locations dedicated to design, customer service, manufacturing, quality assurance and distribution. This enables us to fully meet the needs of every customer, ensuring the best customer experience possible. Summary: The Customer Service Representative will be the primary contact for customers to receive resolution through email, live chat, community forums, social media direct messages, and in a swift and professional manner. It is the long-term goal of the Customer Service Representative to foster a positive customer service experience while ensuring that procedure is followed and customers of our websites are ecstatic with their experience. Schedule: Monday-Friday 8:00am-4:30pm Pay: $17.00-$19.00 Hourly – Depending on Experience Duties/Responsibilities (include but not limited to the following) Provide phone, live chat and email support for online and website customers Respond professionally and quickly to customer emails through our online portal (ZenDesk) Interact and engage with potential customers via online chat Manage all aspects of customers order: from order placement to tracking through to fulfillment to ensure complete customer satisfaction Determine best resolution/action for customers Accurate knowledge of order tracking and shipping methods Assist in maintaining customer & inventory databases Assist in developing and improving processes/procedures Process customer returns, exchanges & refunds that are received on a daily basis Support and assist management with any and all tasks assigned We’d like to meet you if: You possess strong verbal and written communication skills Passionate about art, gaming and pop culture Ability to prioritize projects and tasks quickly Must be able to multitask Can type at least 60 Words Per Minute Flexibility in scheduled hours is required. Morning and late night shifts may be scheduled depending on business needs. Previous customer service experience in the e-commerce industry is preferred #J-18808-Ljbffr
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Associate Customer Service Representative
1 month ago
Chico, United States California Water Service Group Full timeThe Associate Customer Service Professional provides exceptional customer service in person via phone, web, e-mail, and chat using proper etiquette, professional language and grammar. At California Water Service, we are passionate about delivering ex Customer Service, Customer Service Representative, Associate, Customer Experience, Representative, Business...
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Customer Service Representative
3 months ago
Chico, United States DigitalPath Full time**Customer Service Representative** Full-Time in Chico, CA - Entry Level - Customer Service **CUSTOMER SERVICE REPRESENTATIVE** DigitalPath, Inc. is an expanding Chico-based Internet Company that is dedicated to building a positive workplace as we deliver high speed internet to rural communities. We currently have a Full-time opening for a Customer Service...
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Customer Service Representative
3 months ago
Chico, United States UST Select Full timeCustomer Service Representative Job Type Full-time Description **UST Select Overview** UST Select is a logistics solutions company. Were experts at managing warehouses, transitioning and delivering products, and interacting with customers. We provide solutions through an employee-led delivery model to execute a lasting impression, efficiently and...
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Customer Service Representative
33 minutes ago
Chico, California, United States Courtesy Automotive Center Full timeJob SummaryCourtesy Automotive Center is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our customers, answering inquiries, and resolving issues in a professional and courteous manner.Key...
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Customer Service Representative
2 days ago
Chico, California, United States Tri Counties Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tri Counties Bank. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, resolving issues, and providing solutions to meet their needs.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
3 weeks ago
Chico, United States Motion LLC Full timeSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
20 hours ago
Chico, California, United States Anderson Management Group Full timeLegendary Customer ExperiencesWe're seeking a skilled Customer Service Representative to warmly welcome guests and create personalized connections. As a key member of our team, you'll manage the takeout process, ensuring seamless transactions and legendary experiences for our guests.RequirementsMinimum 16 years of age (or higher per applicable law) and...
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Customer Service Representative
31 seconds ago
Chico, California, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...
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Customer Service Sales Representative
4 weeks ago
Chico, United States Jerry Vestesen District Office Full timeOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests,...
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Customer Service Sales Representative
4 weeks ago
Chico, United States Jerry Vestesen District Office Full timeJob DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...
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Insurance Customer Service Representative
4 months ago
Chico, United States Eduardo Rodriguez Insurance Agency Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesSet and confirm appointmentsDocument...
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Customer Service Ambassador
2 days ago
Chico, California, United States DoubleTree by Hilton Chico Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at DoubleTree by Hilton Chico. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...
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Sales and Service Representative
1 week ago
Chico, California, United States Jerry Vestesen District Office Full timeWe are excited to announce an opportunity to join our dynamic customer service team at Jerry Vestesen District Office. We are on the lookout for a dedicated individual to fill a full-time role as a Customer Service Sales Representative. In this position, you will play a crucial role in delivering outstanding service to both our existing clients and potential...
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Customer Service Agent
1 week ago
Chico, California, United States DoubleTree by Hilton Chico Full timeJob OverviewAs a vital part of our team, you will play a key role in maintaining our esteemed reputation by delivering exceptional and attentive service at our hotel. Guest service representatives are essential to the smooth operation of the front office, managing various tasks such as customer interactions, record management, phone communications, guest...
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Guest Services Representative
5 days ago
Chico, California, United States DoubleTree by Hilton Chico Full timeJob OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? The role of a Guest Services Representative is essential in ensuring that visitors feel welcomed and valued. This position involves managing guest accounts, assisting with inquiries, and facilitating a seamless check-in and check-out...
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Member Services Representative
2 months ago
Chico, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front...
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Customer Support Representative- Field Based
3 months ago
Chico, United States Millennium Health Full timeJob DescriptionJob Description**This field-based position requires daily travel, working onsite with Millennium Health customers. ****This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.**Are you ready to begin a career in healthcare sales and support? Working with Millennium...
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Retail Customer Service Associate
3 months ago
Chico, United States FedEx Office Full timePOSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Financial Services Representative
1 week ago
Chico, California, United States Self-Help Full timePosition Title: Universal Banker - Universal Member Service RepresentativeCategory: Branch OperationsOverview:The Universal Banker serves as a vital connection between members and the credit union, ensuring a seamless experience in our branches.Key Responsibilities:Act as the primary point of contact for members, addressing inquiries and providing account...
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Customer Service Operations Leader
1 week ago
Chico, California, United States DigitalPath Full timeDigitalPath Inc. Customer Service Operations Leader DigitalPath stands as a premier Wireless Internet Service Provider (WISP), dedicated to delivering internet connectivity to rural areas and essential fire response networks across California. Our vision is to enhance the speed and reliability of services for customers who are often overlooked by traditional...