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Manufacturing Quality Manager

2 months ago


Costa Mesa, United States Schneider Electric Full time

Your Mission: The Quality Manager is responsible for providing leadership and management for quality and customer satisfaction, as well as building the quality policy and culture. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfaction across the plant.

What will you do:

Manage Quality and Customer Experience in the manufacturing plant and Factory Acceptance Test.
Manage the performance and competence of the quality team quality engineers, quality techs and inspectors as well as the quality department.

Be the Voice of the Customer

    • Represent the voice of customer and drive the customer centricity within secure power products.
    • Influence the decision process of the entity to always take into account the voice of the customers (Schneider Performance System, etc.)
    • Contribute to improving customer satisfaction and achieving quality goals by defining, implementing, and managing action plans.
Quality Excellence
    • Run Customer Satisfaction and Quality related processes (Issue to Prevention)
    • Drive Quality Excellence in manufacturing and factory acceptance test (from Suppliers to Customers: transportation, incoming inspection, assembly, testing FAT/FWT, MRB, receiving, packing, returns, etc.)
    • Drive the relevant quality programs and methods (Quality Fundamentals, 8D, Lean Six Sigma, SPS, etc.) to ensure continuous improvement.
  • Empower process owners, ensuring processes are described, animated, measured (KPIs), reviewed and improved through process reviews, internal audits and management reviews.
  • Consolidate all Non-Quality Costs and drive improvement actions.
  • Responsible for people management including goal setting, performance management, competency development, recognition, engagement, and wellbeing.


Quality System
    • Implement the Schneider quality policy, define CS&Q roles, targets and objectives within the entity.
    • Advocate to drive and implement the Global directives and policies.
    • Lead the IMS (Integrated Management System) network of the site to guarantee the compliance with the standard.
    • Manage the Quality Management System (ISO) of the entity.
    • Network continuously with CS&Q teams to ensure their entity's needs are understood and considered.
    • Identify & capitalize on best practices in quality.
    • Ensure the right level of competency for the CS&Q team.
What qualifications will make you successful?
    • Bachelor's degree in electrical, Industrial, Electronic or related Engineering field.
    • 5+ years of work experience in Quality, Supply Chain, Manufacturing, Customer Satisfaction.
    • 3+ years of supervisory/managerial experience
    • Expert level in Quality Management Systems ISO9001, ISO14001 (Quality Management System, Environmental MS, OHSAS & Capable to conduct IMS internal Audit.)
    • Familiar with applicable statutory and regulatory requirements (ANSI, NEMA, IEC)
    • Experienced in leading internal audits.
    • Six Sigma Green Belt or Black Belt certified
    • Working knowledge of Lean Manufacturing concepts; Lean 6 Sigma, Poke a Yoke, 8D, Process Control, DoE, PFMEA, DFMEA, DMAIC methodology, etc)
    • Promotes the use of Digital platforms.
    • Oracle Knowledge preferred.


Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.

34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.