E-Commerce Account Manager

3 weeks ago


Annapolis Junction, United States Ironmark Full time

The Ironmark E-commerce Account Manager is responsible for nurturing and growing relationships with our Enterprise E-commerce accounts, driving revenue growth and ensuring a seamless experience for our customers and their end users. The E-commerce Account Manager manages portal activity, participates in store builds, and reviews monthly reports. You will use your excellent communication, time-management, and project management skills to collaborate with cross-functional teams to optimize product listings, marketing strategies, and customer engagement while delivering exceptional customer service and ensuring customer satisfaction.

Responsibilities

  • Serve as Project Manager on Enterprise Accounts client store builds, working with the Director of Company Stores and E-commerce team members to plan and deliver exceptional products and service.
  • Act as the lead in new store builds, working with clients to obtain product details, user profiles, and other needed information.
  • Serve as Project Manager for E-commerce account customer's offline order requests, supporting cross-selling initiatives and ensuring customer satisfaction with the customer's overall lronmark experience.
  • Receive Sales Team and customer inquiries and requests, obtain and assemble information and specifications.
  • Manage event fulfillment stores, working with the Warehouse team to ensure that shipments are on schedule and that inventory is received in a timely manner.
  • In accordance with established departmental processes and workflows, accurately use Project Management Software, ERP Software, Web-to-Print Platforms and other software used by the department to efficiently build stores, resolve customer requests, and to collaborate with cross functional teams.
  • Maintain all store spreadsheets, ensuring up-to-date entry of data that will feed analysis and the creation of reports.
  • Document standard operating procedures (SOPs) and user guides for each client to provide internal teams with needed client information and to assist with continuous improvement.
  • Develop and analyze quarterly reports pertaining to users, products, inventory, activity, and more to evaluate performance and identify needs.
  • Conduct regular client meetings, developing the meeting itinerary as well as following up on tasks and actions items that are developed during the meetings.
  • Track schedule and progress of projects, providing updates to sales, clients, internal team members, and management, ensuring that agreed upon milestones, schedules, and deadlines are met.
  • Troubleshoot issues that may arise during the e-commerce project lifecycle, proposing and implementing solutions to keep projects on track.
  • Stay up-to-date with industry trends and emerging technologies in e-commerce.

Qualifications

  • Bachelor's Degree Preferred
  • Three (3) years of experience in a production environment.
  • Previous sales, print, or customer relations position within the graphic industry or related field.
  • Proficient in ERP software, Project management software, and Web-to-Print software used to input and track orders.
  • ?Familiarity with graphic design concepts, layouts, and visual aesthetics.


  • Annapolis Junction, United States Ironmark Full time

    The Ironmark E-commerce Account Manager is responsible for nurturing and growing relationships with our Enterprise E-commerce accounts, driving revenue growth and ensuring a seamless experience for our customers and their end users. The E-commerce Account Manager manages portal activity, participates in store builds, and reviews monthly reports. You will use...


  • Annapolis Junction, United States Ironmark Full time

    The Ironmark E-commerce Account Manager is responsible for nurturing and growing relationships with our Enterprise E-commerce accounts, driving revenue growth and ensuring a seamless experience for our customers and their end users. The E-commerce Account Manager manages portal activity, participates in store builds, and reviews monthly reports. You will use...


  • Annapolis, United States Marriott Full time

    Marriott Director, Salesforce Commerce Annapolis , Maryland Apply Now Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Marriott International is seeking a Director, Salesforce Commerce for the implementation and on-going support of a new commerce platform. The ideal candidate is a senior level engineer with...


  • Annapolis Junction, United States The Holston Group, Inc Full time

    Job DescriptionJob DescriptionSalary: Company DescriptionThe Holston Group (HG) Inc. is SBA 8(a) Certified, Economically Disadvantage Woman Owned Small Business (EDWOSB) with over 15 years of extensive experience in program management, business process engineering, acquisition, financial operations, and cyber capabilities. We are experts at building trusting...


  • Annapolis Junction, United States Vibrint Full time

    Seeking highly motivated individuals with a proven track record of driving sales growth to join our Product Sales Team in Maryland and Northern Virginia! Join us and contribute to the synergy of knowledge and innovation driving success for America’s national security mission. Become a part of a team that values you, supports your growth, and makes work...


  • Annapolis Junction, United States U.S. Department of Justice Full time

    Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good...


  • Annapolis, United States Vontier Full time

    Vontier Global Service Lead, e-Mobility Annapolis , Maryland Apply Now The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry...


  • Annapolis Junction, United States JASINT Full time

    Job Title: Configuration Manager 2 Location(s): Annapolis Junction, Maryland Hours: Regular Full-Time Clearance Requirements This position requires a current and active TS/ SCI with Poly at the time of application. What you will be doing: * Responsible for configuration management (CM) of developmental and operational systems. * Works on developmental...

  • Accounting Manager

    2 days ago


    Grand Junction, United States Michigan Blueberry Growers Association Full time

    Job Type Full-time Description Position Purpose This position provides accounting support to the Controller and Director of Finance and Administration in all areas. This position also serves as back up to HR Manager and Supervises Accounts Payable Clerk and Accounting Assistant(s), also provides support to Grower Accounting. Organizational...

  • Accounting Manager

    1 day ago


    Grand Junction, United States Michigan Blueberry Growers Association Full time

    Job DescriptionJob DescriptionDescription:Position PurposeThis position provides accounting support to the Controller and Director of Finance and Administration in all areas. This position also serves as back up to HR Manager and Supervises Accounts Payable Clerk and Accounting Assistant(s), also provides support to Grower Accounting. Organizational...


  • Annapolis Junction, United States JASINT Consulting and Technologies, LLC Full time

    Job Title: Configuration Manager 2 Location(s): Annapolis Junction, Maryland Hours: Regular Full-Time Clearance Requirements This position requires a current and active TS/ SCI with Poly at the time of application. What you will be doing: * Responsible for configuration management (CM) of developmental and operational systems. * Works on developmental and...


  • Annapolis Junction, United States Cornerstone Defense Full time

    Location: Annapolis Junction, Maryland Type: Contract Job #2744 Title: Configuration Manager Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early...


  • Annapolis Junction, United States JASINT Consulting and Technologies, LLC Full time

    Job Title: Program Manager 2 Location(s): Annapolis Junction, Maryland Hours: Regular Full-Time Clearance Requirements This position requires a current and active TS/ SCI with Poly at the time of application. What you will be doing: * The Program Manager shall be responsible for the successful cost, schedule, and performance of the contract. * Serves as the...

  • Configuration Manager

    4 weeks ago


    Annapolis Junction, United States Orbis Operations Full time

    Job DescriptionJob DescriptionDescriptionORBIS is looking for a Configuration Manager to join our dynamic team in Annapolis Junction, MD.  The Configuration Manager will analyze system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures, prepare for and conduct the...

  • Configuration Manager

    3 weeks ago


    Annapolis Junction, United States Orbis Operations Full time

    Job DescriptionJob DescriptionDescriptionORBIS is looking for a Configuration Manager to join our dynamic team in Annapolis Junction, MD.  The Configuration Manager will analyze system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures, prepare for and conduct the...


  • Grand Junction, United States PIIAC Full time

    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Build and maintain key client and carrier relationships, by phone, e-mail and in person.2. Assist assigned clients and P&C staff with service questions related...


  • Grand Junction, United States PIIAC Full time

    Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Build and maintain key client and carrier relationships, by phone, e-mail and in person.2. Assist assigned clients and P&C staff with service questions related...


  • Annapolis Junction, United States Edwards & Hill Office Furniture Full time

    Job DescriptionJob DescriptionOur company is currently seeking ​a Bookkeeper Accounts Payable to join our team! You will be responsible for preparing and examining financial records for our company. Once established this position can be a hybrid role. Responsibilities:Precise coding and data entry of payables in a multi-state sales environmentReceives and...


  • Annapolis Junction, United States Cornerstone Defense Full time

    Title: Configuration Manager Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our...


  • Annapolis Junction, United States Ironmark Full time

    Our Assistant Sales Executive (100% in-office)plays a crucial role in supporting our Sr. Sales Executives, assisting in the identification of potential clients, development of business relationships, and selling of Print, Direct Mail, Large Format, and E-Commerce products as well as Branded Merchandise to customers in various industries. You'll also...