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Corporate Account Managers
2 months ago
Our client is a technology leader in the beverage, medical, and industrial gas space. They utilize a network business model to help manage the supply chain and client support. The company is starting up their Sandy Springs location and seeking qualified Corporate Account Managers for several open positions. The company offers a hybrid, flexible work environment, competitive health and wellness plans, and an environment that fosters continuous growth. This start-up office and seeks individuals that value growth. They are very team-oriented with a work-family feel.
Salary/Hourly Rate:
$20/hr - $22/hr
Position Overview:
In the Corporate Account Manager position, you are assisting B2B customers with technical questions and customer support. The accounts/customers you will be assisting are Retail Managers, Vendors, Key Account Managers, and business owners. In this role, you are to provide an amazing service experience to customers by simplifying and meeting their needs for beverage, industrial, and medical gases. We are seeking a savvy, self-driven relationship builder to join our client's team as our client's newest Customer Account Manager.
Responsibilities of the Corporate Account Managers:
Provide an exceptional customer experience for each customer through calls, email, and chat
Be part of a high-energy team working towards an unparalleled customer experience in our industry
Technically support any website, dashboard, or account questions
Make outbound calls to new customers
Multi-task in a high energy standard office environment
Speak and listen effectively with Company customers via phone
Recognize problems, resolve or escalate as needed
Qualifications for the Corporate Account Managers:
1+ years of customer service or call center experience is ideal
Data entry experience is a plus
Outgoing, empathic, and customer-focused
Customer-centric approach with a sense of urgency
Education Requirements:
Associate's degree is preferred
Benefits:
Competitive health
Wellness plan
401k
Every Wednesday they offer lunch for all staff
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