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Intake Specialist

2 months ago

Philadelphia, United States Gaudenzia Full time

Overview:

Enjoy working in a Behavioral Health setting with adults? This Intake Specialsit postion could be the position for you

Parking incentive for this program at:

Parkway Corporation

150 N. Broad Street

Philadelphia, PA 19102

We need hope-bringers and changemakers because the work we all do matters. If youre passionate about making an impact with your time and being someones light in the darkness, we want you on our team.

Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

As our organization grows and evolves to meet the needs of our clients and communities, were seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.

Who Were Looking For

The Intake Specialist is responsible for overseeing the programs referral and admissions process in addition to all related administration functions. This position serves as the coordinator for new admissions and confirms all aspects of the intake process have been completed, including securing funding. This individual will complete and ensure the quality and timeliness of assessment and the accurate tracking and reporting of referral information. This role requires considerable contact with external entities including referral sources, community, and internal program management including ongoing working relationship with marketing department. ajor responsibilities include, but are not limited to, achieving program utilization goals and objectives, conducting intake and assessments, including ASAMs, and generating daily reports of admission and discharge statuses via the agencys electronic health record system. Work is performed with considerable independence in accordance with established regulations, policies, and procedures. Work is reviewed and supervised by Admissions or Program Director, to whom this individual reports.

Responsibilities:

Your responsibilities in this role may include:

  • Treat all clients and staff with dignity and respect.
  • Manage all phases of pre-admission /intake services for assigned program(s).
  • Manage the daily census of assigned programs and generate daily reports.
  • Maintain efficient admissions/intake assessment procedures, ensuring appropriate referrals to program.
  • Participates with the multidisciplinary team to assess, evaluate, and determine the need for services.
  • Completes telephonic and face-to-face interviews with individuals presenting for admission.
  • Oversee and ensure client intake to care/transition, ensuring completion of documentation within the electronic health record system.
  • Maintain proficiency in assessment, intake and level of care protocols, utilizing the ASAM criteria.
  • Ensure accurate, up-to-date, intake records, records of referral, and funding sources.
  • Conduct admission funding reviews with relevant payor(s).
  • Establish and maintain positive relationships with funding, referral and regulatory agencies.

Benefits & Perks:

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Benefits & Perks at Gaudenzia include:

  • Medical Insurance
  • Dental Insurance (At No Cost)
  • Short-Term Disability Insurance (At No Cost)
  • Life Insurance (At No Cost)
  • Accidental Death & Dismemberment Insurance (At No Cost)
  • Vision Insurance
  • Various Supplemental Benefits (Aflac, Legal, Identity Theft & FSA)
  • You generate two banks of time off: Personal and Vacation
    • Paid Time Off (PTO) Accruals at 80 hours minimally during your 1st year of employment
    • Vacation Accruals at 80 hours minimally during your 1st year of employment
  • 10 Paid Holidays Per Calendar Year
  • Paid Bereavement Leave
  • Education Assistance Benefit (Tuition Reimbursement)
  • Full reimbursement for the cost of professional license/certification renewals
  • 403(b) Retirement Plan with an Employer Match Up to 5%
  • Employee Assistance Program

Gaudenzia is an equal opportunity employer. We do not practice or permit discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veterans status.

Qualifications:

Qualifications for This Role:

Education/ Training: Must hold a degree from an accredited college or university with a recognized clinical discipline.

SUD/Psych experience a plus.

Experience: Associates Degree with at least 3 years of experience

Bachelors Degree with at least 2 years of experience

Masters Degree with at least 1 years of experience

What Matters to Us? Our Mission & Our Operating Principles

Our Mission
Gaudenzia aspires to connect individuals and families to addiction and mental health treatment so they can attain long-term recovery and achieve a fulfilling life embraced by a broad community of mutual support.

Our Operating Principles:

We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

  1. We hold client care as our top priority.
  2. We assume good intentions.
  3. We are present, we connect, and we communicate with transparency, dignity, and respect.
  4. We make data-driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
  5. We support each other publicly and privately in all circumstances.
  6. We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
  7. We operate with integrity, focus on outcomes, and have a bias for action.
  8. We follow through on agreements and honor commitments prioritized with a sense of urgency someones life may depend on it.

Gaudenzia is proud to be an employer of choice and a treatment provider of choice in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome. Come work with us