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ServiceNow Solution Architect

4 months ago

Austin, United States Fujitsu Full time
Job Description

Our SaaS practice has a fulltime, permanent opportunity for a ServiceNow Solutions Architect with solid consulting experience supporting successful ServiceNow implementation engagements for external clients.

Work Style:
  • Remote: US - Candidates may be based anywhere in the United States.
  • Fulltime / Permanent
Fujitsu Right Now:
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today's FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer:
  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
  • Unrivalled investment and training in you and your career
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Competitive salary and generous benefits
  • A very flexible and creative environment for everyone
Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record leading and supporting a variety of ServiceNow implementation related projects.

In addition to experience leading end to end ServiceNow engagements, the successful candidate will be responsible for, (but not limited to), the following duties:
  • Expertise and delivery for ServiceNow based consulting initiatives.
  • Define business problems/opportunities with constraints, goals, budgets and timelines
  • Communicates technical problems and solutions to both technical and non-technical audiences
  • Ability to convey complex technical concepts in understandable business terms
  • Consults with business analyst/project manager to develop appropriate technical solutions
  • Document and gain acceptance / approvals of selected final solutions
  • Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
  • Mentor the technical teams
Qualifications

Skills and Experience Requirements:
  • Minimum of 8 years of ServiceNow design and development experience
  • Minimum 3 years of ServiceNow architecture experience
  • At least two full lifecycle ServiceNow implementations in the role of a senior Architect
  • Development experience on the ServiceNow platform including customization of applications such as ITSM, ITOM, ITAM, HRSD, SPM, CSM and GRC
  • Strong consultative background in enterprise environments, should have worked closely with leadership on high visibility program-based initiatives.
  • Experience in creating technical solutions for proposal development during procurement phases
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • Ability to formulate and articulate technical vision.
  • Must have strong requirements gathering experience.
  • Proficient in all phases of the Application Development Lifecycle.
  • Strong technical and leadership skills.
  • Strong analytical and conceptual skills, with ability to function at both the conceptual as well as detail levels.
  • Excellent written and oral communication skills.
  • Proven track record in delivering complex technical products in the ServiceNow ecosystem
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
Skills and Certifications
  • Must hold a minimum of 2 ServiceNow certifications - eg: Certified Implementation Specialist Service Now System Administrator.
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Strong communication skills in English.
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities

Fujitsu is the leading Japanese information and communication Technology Company and a leading provider of IT products and services including hardware, software, networking and business solutions to customers in more than 100 countries. We are known for our ability to harness the power of IT for our clients and to build innovative practices and solutions. At Fujitsu, you will find a dynamic work environment with multidisciplinary teams involved in stimulating projects. Fujitsu is where you can pursue your full career potential. We enable our employees to grow as individuals, mature as industry professionals and proudly succeed as key members of the Fujitsu team.

Our commitment to diversity and equity:

At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every member of the Fujitsu Group. We embrace diversity and equal opportunity. Qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or orientation, sexual orientation, national origin, genetics, disability, age or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, customers and partners.

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About Us

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu's success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you

At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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