Intake Specialist

1 month ago

Nashville, United States Alive Hospice Full time

Intake Specialist, PRN (as needed)Location: Alive Hospice campus, Nashville, TNStatus: PRNAre you a Intake/Call Center Specialist who desires to work in a capacity in which your efforts directly impact clinicians, patients and their families? The ideal candidate is a master at multi-tasking and is very organized. If you are excited to use your talents and skill set in a way that truly makes a difference in the middle Tennessee healthcare market, we can't wait to talk with you SUMMARYUnder the direction of the Director of Intake & Admissions, the Intake Specialist responds to inquiry and intake calls, assists with administrative duties and is cross-trained for other provider relations roles. The Intake Specialist supports the admission of patients, communication with providers (internal and external), data entry and documentation.ESSENTIAL DUTIES AND RESPONSIBILITIESRepresents the agency as assigned to promote services and co-markets with provider relations representatives.Serves as back-up to Director of Intake & Admissions as needed.Serves as liaison and provides feedback from referral sources.Collaborates with physicians, social workers, discharge planners, and clinical coordinators to gather all available information for treatment plans (discharge orders, etc.).Answers and responds to multiple calls including inquiry, intake, family and healthcare providers.Gives accurate, consistent, compassionate attention to each call.Maintains patient, family and staff confidentiality.Files, faxes, logs and maintains data in an accurate and readily accessible fashion.Enters data, manipulates and retrieves data in proper reporting structure.Routes paperwork appropriately and in a timely manner.Assists with administrative duties as assigned by Director of Intake & Admissions Director of Clinical PartnershipsOther duties may also be assigned.SUPERVISORY RESPONSIBILITIESNo supervision of agency staff or volunteers is required.LANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to respond to common inquiries from customers, clients or other employees of the organization. Must have computer and telephone skills.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSIf required to drive to carry out the duties of this position: current driver's license and automobile insurance as required by Tennessee state law.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; talk, hear and walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and infectious diseases. The noise level in the work environment is usually moderate. Usually in a general office setting.RequirementsCONTINUING EDUCATIONThe agency requires this position to complete 6 hour of continuing education per year covering topics that will contribute to improvements in carrying out the above responsibilities. Regulatory agencies may require some disciplines to have additional hours in order to be licensed or certified.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEAssociates Degree (A.A.) from college or technical school; one year's related experience and/or training; or equivalent combination of education and experience.rec:mrp

  • Legal Intake Specialist

    4 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Become a Legal Intake Specialist at Legal Intake ProfessionalsAre you ready to make a difference in people's lives? Join our dynamic team in Nashville as a Legal Intake Specialist. You'll play a pivotal role in connecting clients with the legal services they need, providing essential support at every step of the process.What You'll Do:As a Legal Intake...

  • Legal Intake Specialist

    1 month ago

    Nashville, United States Legal Intake Professionals Full time

    Become a Legal Intake Specialist at Legal Intake Professionals Are you ready to make a difference in people's lives? Join our dynamic team in Nashville as a Legal Intake Specialist. You'll play a pivotal role in connecting clients with the legal services they need, providing essential support at every step of the process. What You'll Do: As a Legal Intake...

  • Legal Intake Specialist

    4 weeks ago

    Nashville, Tennessee, United States Legal Intake Professionals Full time

    Job OverviewBecome a key member of our team at Legal Intake Professionals as a Legal Intake Specialist. In this role, you will play a vital part in connecting clients with the legal services they need, providing essential support throughout the process.As a Legal Intake Agent, you will be responsible for handling incoming calls with empathy and...

  • Legal Intake Specialist Nashville

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Specialists in our Nashville location!At Legal Intake Professionals, our specialists act as a liaison between our clients and their customers. We primarily service personal injury law firms. Successful candidates will be able to resolve customer issues and handle complaints and inquiries, while maintaining a professional and...

  • CS Legal Intake Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Specialists in our Nashville location!At Legal Intake Professionals, our specialists act as a liaison between our clients and their customers. We primarily service personal injury law firms. Successful candidates will be able to resolve customer issues and handle complaints and inquiries, while maintaining a professional and...

  • PT Overnight Bilingual Customer Service Specialist Nashville

    2 months ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately Hiring Part Time Bilingual Overnight Specialists! Legal Intake Professionals®, or LIP®, isn't just another answering service for lawyers. We provide legal intake services for law firms. That's it, that's all we do. And we're good at it too. We have developed a reputation for quality client intake service, and it's all thanks to our talented,...

  • Split Shift

    6 days ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately Hiring Full Time Customer Service Specialists! Legal Intake Professionals®, or LIP®, isn't just another answering service for lawyers. We provide legal intake services for law firms. That's it, that's all we do. And we're good at it too. We have developed a reputation for quality client intake service, and it's all thanks to our talented,...

  • Intake Specialist

    4 months ago

    Nashville, United States Alive Hospice Full time

    Intake Specialist, PRN (as needed)Location: Alive Hospice campus, Nashville, TN Status: PRN Are you a Intake/Call Center Specialist who desires to work in a capacity in which your efforts directly impact clinicians, patients and their families? The ideal candidate is a master at multi-tasking and is very organized. If you are excited to use your talents and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Nashville, Tennessee, United States Legal Intake Professionals Full time

    We are seeking a detail-oriented and customer-focused individual to join our team as a Bilingual Customer Service Representative. As an Overnight Intake Specialist, you will be responsible for providing exceptional service to our clients' callers, handling incoming calls, and gathering client information accurately and efficiently.The ideal candidate will...

  • Intake Coordinator

    1 month ago

    Nashville, Tennessee, United States Alive Hospice Full time

    About the RoleWe are seeking a highly organized and detail-oriented Intake Specialist to join our team at Alive Hospice. As a key member of our intake team, you will be responsible for responding to inquiries and intake calls, assisting with administrative duties, and providing exceptional customer service to our patients, families, and healthcare...

  • Intake Specialist

    1 month ago

    Nashville, United States Meharry Medical College Full time

    This position will coordinate the intake component of the Elam Mental Health Center. Includes conducting telephone and personal intake interviews, providing a thorough bio-psycho-social assessment, triaging clients based on information received, providing crisis intervention as required, and coordinating patient care with referring agencies.Daily...

  • Intake Specialist

    2 days ago

    Nashville, United States Meharry Medical College Full time

    This position will coordinate the intake component of the Elam Mental Health Center. Includes conducting telephone and personal intake interviews, providing a thorough bio-psycho-social assessment, triaging clients based on information received, providing crisis intervention as required, and coordinating patient care with referring agencies. Daily Operations...

  • Intake Coordinator

    4 weeks ago

    Nashville, Tennessee, United States The Store Full time

    Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist at The Store. As a key member of our staff, you will be responsible for processing new intake applications and referrals, answering phone calls, and providing exceptional customer service to our clients.Responsibilities:Process new intake...

  • Intake Case Manager

    3 weeks ago

    Nashville, Tennessee, United States Puzzle HR Full time

    Job DescriptionWe are seeking a skilled Intake Case Manager to join our team at Puzzle HR. As a key member of our community services team, you will be responsible for providing compassionate and respectful care to clients living with HIV.Key Responsibilities:Represent Puzzle HR in a professional and meaningful way as the first point of contact with clients...

  • Mental Health Intake Specialist

    1 month ago

    Nashville, United States Mental Health Cooperative Full time

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to...

  • Client Services Specialist TN

    13 hours ago

    Nashville, United States NESCO Inc Full time

    Job ***** Client Services Specialist II ***** Marketing Services Organization (MSO) Position ***** As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared services...

  • Mental Health Intake Specialist

    4 weeks ago

    Nashville, United States Mental Health Cooperative Full time

    Ranked one of Tennessees top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to...

  • Mental Health Intake Specialist

    2 months ago

    Nashville, United States Mental Health Cooperative Full time

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to...

  • Mental Health Intake Specialist

    2 months ago

    Nashville, United States Mental Health Cooperative Full time

    Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to...

  • Client Services Specialist

    5 months ago

    Nashville, United States NESCO Inc Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized shared...