Legal Intake Specialist

1 day ago


Nashville, Tennessee, United States Legal Intake Professionals Full time
Job Overview

Become a key member of our team at Legal Intake Professionals as a Legal Intake Specialist. In this role, you will play a vital part in connecting clients with the legal services they need, providing essential support throughout the process.

As a Legal Intake Agent, you will be responsible for handling incoming calls with empathy and professionalism. You will conduct detailed intake interviews to understand clients' legal needs and provide exceptional service throughout the process. Your role will also involve gathering vital information and maintaining accurate records of client interactions.

Key Responsibilities:

  • Handle incoming calls with empathy and professionalism
  • Conduct detailed intake interviews to understand clients' legal needs
  • Gather vital information and maintain accurate records of client interactions

Requirements:

  • Strong communication skills
  • Ability to articulate thoughts clearly and empathetically
  • Keen eye for detail and ability to gather and record information accurately

Benefits:

  • Competitive Pay: Earn $20/hour with perfect attendance
  • Growth Opportunities: Advance your career within a supportive company
  • Collaborative Team: Work alongside dedicated and passionate colleagues
  • Full Time Benefits: For our full time employees we offer medical, dental, vision, 401K, PTO and ESOP

Shift Details:

  • Full-Time Positions
    • Split Shifts: Morning (6:30 AM - 12 PM) and Afternoon (3 PM - 11 PM)
    • Evening Shift: 12 PM - 11 PM
    • 3rd Shift: 9 PM - 7:30 AM
    Part-Time Positions
    • Evening Shift: 12 PM - 11 PM
    • 3rd Shift: 9 PM - 7:30 AM
  • Weekend Availability: Required to work one Saturday or Sunday per week

Training:

  • Full-Time Training
    • Duration: 3 weeks
    • Days: Monday - Friday
    • Hours: 9:00 AM - 6:00 PM
    Part-Time Training
    • Duration: 4 weeks
    • Days: Monday - Friday
    • Hours:
      • Option 1: 8:00 AM - 12:00 PM
      • Option 2: 4:00 PM - 8:00 PM
  • Please note that our training schedule is fixed and cannot be adjusted. To begin working the agreed schedule upon hire, it's essential to complete the entire training program as listed.

Don't miss this opportunity to join a thriving team in Nashville

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