Intake Specialist

1 month ago


Nashville, United States Meharry Medical College Full time

This position will coordinate the intake component of the Elam Mental Health Center. Includes conducting telephone and personal intake interviews, providing a thorough bio-psycho-social assessment, triaging clients based on information received, providing crisis intervention as required, and coordinating patient care with referring agencies.

Daily Operations

  • Complete a thorough biopsychosocial assessment (ASI & ASAM PPC-2R) on each client during intake. Create and maintain client file with Intake Screening, Consent, Assessment, Release of Information and other documentations. Supervise Interns in the completion of same.
  • Provide group or individual counseling on an as needed basis; Provide crisis intervention counseling, and referrals when needed.
  • Participate in funding agency training activities as required; Maintain a functional knowledge of internal and funding agencies standards of service delivery and documentation; Assist in the collection and reporting of statistical data to funding and other agencies as required.
  • Maintain, and practice skills regarding sensitivity to the cultural and socioeconomic backgrounds of clients and others contacted in carrying out job responsibilities.
  • Participate in funding agency training activities as required; Maintain a functional knowledge of internal and funding agencies standards of service delivery and documentation; Assist in the collection and reporting of statistical data to funding and other agencies as required.
  • Conduct follow up phone calls, letters, etc. to the referral sources, courts, and officials as needed; Keep and enter data as to when and where clients are admitted or transferred to a level of care. Maintain clinical records and required paperwork in compliance with agency standards; Adhere to the guidelines as stated in the Meharry Medical College Policy and Procedures Manual.
  • Performs other related duties as assigned by Supervisor or Senior Leadership.
Required Skills
  • A comprehensive knowledge of addictions, withdrawal, and other behavioral health issues.
  • Ability to interact effectively with staff, clients, agencies, etc.
  • Possess strong clinical, assessment, and organizational skills Adhere to the guidelines as stated in the Meharry Medical College Policy and Procedures manual.
  • Be courteous, tactful, and discrete in relating to the public, other staff, and clients.
  • Respect and protect client's rights (including confidentiality) and ensure that client's respect the rights of others by appropriately intervening and/or reporting when program rule violations occur
  • Acquire, maintain, and practice skills regarding sensitivity to the cultural and socioeconomic backgrounds of clients and other contacted in caring out job responsibilities.
Required Education and Experience
  • Bachelors' degree in behavioral sciences field from an accredited college or university with a minimum of three (3) years' experience is required.
  • Master degree preferred.


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