Customer Service Specialist
1 week ago
Hire Dynamics is currently assisting a local client in their search to fill a Customer Service Specialist job in Peachtree Corners.
This is a contract to hire opportunity.
As a Customer Service Specialist you will be responsible for assisting customers with questions regarding inbound/outbound freight, preparing documentation for Customs, and investigating bill of lading discrepancies.
This client has a robust training program to develop the skills needed to excel in this role. Apply Now if you meet the qualifications listed below
Responsibilities for this Customer Service Specialist job include:
Be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner.
Track and trace cargo as necessary to insure proper movement and delivery.
Communicate with customers regarding disposition of Freight (i.e., tracking & tracing, routing & dispatching, and rate quotations).
Seek the most profitable mode of shipment meet customers requirement for the movement of freight.
Experience:
Logistics planning
Dispatch
Customer Service
Education:
High School/GED
Pay: $18 / hour
This position is college graduate friendly Prior experience is not required but preferred. Robust training program to develop new hires and prepare for success in this industry.
Once trained, this is a hybrid position (office/remote). Due to nature of business, there are multiple working shifts:
Mon-Fri:
8A-4:30P
8:30A-5P
9A-5:30P
9:30A-6P
11:30A-8P
*Overtime available with department supervisor approval.
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