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Call Center Representative

2 months ago

Freeport, United States NESCO Inc Full time

Nesco Resource is partnering with a premiere HVAC maintenance and repair company that is searching for Call Center representatives. They are seeking candidates with at least 2 years of customer service experience to join their growing team If you are looking for your next move and would love a job with a stable company with accounts nationwide, apply now

This is an onsite role that requires in-office attendance 5 days a week. The starting pay is 21/hr and the shift time is either 8AM-5PM or 9AM-6PM

Responsibilities:

  • Receive inbound calls to obtain work orders and document them into the computer system
  • Place outbound phone calls to obtain pricing information for upcoming work orders
  • Dispatch technicians to client sites
  • Prepare reports on prospective vendors for senior management
  • Negotiate prices based on company margins
  • Add new vendors to active lists as contracts get signed
Qualifications:
  • A high school diploma required
  • 1-2 years of customer service experience in a retail or call center environment required
  • Computer & tech savvy, ability to type 40WPM
  • Energetic, willing, and eager to learn

Pay: $21-23/hour

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.