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Program Service Evaluator

1 month ago

Phoenix, United States BCforward Full time
BCforward is currently seeking a highly motivated Program Service Evaluator at Phoenix, AZ.

Job Title: Program Service Evaluator

Work Location: Phoenix, AZ, 85012

Expected Duration: 5 Month Contract

Job Type: [FULL TIME (>%3D40 HRS WEEKLY) [CONTRACT], [ON-SITE]
Pay Range: [$19/hr on W2] - [$20/hr on W2]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Schedule: M-F; 8 - 5

Anticipated Start Date: [ASAP]

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Position Description

This position processes incoming requests for Central Registry Clearance Checks for the Department of Child Safety (DCS). Job duties to include: - Processes incoming Central Registry Checks and distributes results to requesting agencies or to the general public in a timely manner. Processes a minimum of 80-100 requests per day - Provides assistance to clients, customers, and the general public via email and telephonic communication, which may include interacting with distressed or irate customers - Performs research to provide requested information and/or to answer inquiries related to program activities - Assists at Foster Recruitment and Adoption events as needed - Maintains report results and tracks weekly production via spreadsheets and unit huddle board - Assists in ensuring contractual compliance of outside agencies using contract summaries and communication with the DCS Office of Licensing Regulation (OLR) - Performs other duties appropriate to the assignment

Skills Required

Need to have computer skiils. Critical thinking Able to multi task

Skills Preferred

Need to have computer skiils. Critical thinking and able to comprehend procedure and standard work. Somewhat proficient with the following microsoft or goggle packages; xcel, ppt, outlook etc..

Experience Required

Have some knowledge working for the public sector.

Experience Preferred

Have some type of public sector experience

Education Required

Minimum HS graduate College degree not limited to ( preference Humanities, Child Welfare etc..)

Education Preferred

2 or 4 year College Degree

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 224950 when responding to this ad.