We have other current jobs related to this field that you can find below

  • Guest Services Associates

    3 months ago

    Milwaukee, United States Milwaukee Repertory Theater Full time

    Job Type Part-time Description Milwaukee Rep seeks Guest Services Associates (GSA's) for the 2023/24 Season. Associates are trained and assigned to work at the Guest Services Desk and the Gift Shop in our largest theater venue, the Quadracci Powerhouse Theater. In addition, GSA's will serve as a Front of House representative for Milwaukee Rep at our annual...

  • Parking & Guest Services Associate

    7 hours ago

    Milwaukee, Wisconsin, United States The Wisconsin Country Club Full time

    About The Wisconsin Country ClubThe Wisconsin Country Club is a premier private club offering an exceptional experience for its members. Our beautiful 18-hole golf course, designed by Harry Smead and David Gill, is renowned for its challenging play and scenic views. In addition to golf, our members enjoy a variety of amenities including tennis courts,...

  • Guest Services Supervisor

    19 hours ago

    Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    Are you dedicated to providing exceptional service and creating memorable experiences for guests? The Marcus Corporation is seeking a Guest Services Supervisor to join our esteemed team and uphold our commitment to excellence. As a Guest Services Supervisor, you will oversee front desk operations, ensuring that our guests receive unparalleled service and...

  • Guest Services Supervisor

    19 hours ago

    Milwaukee, Wisconsin, United States Marcus Hotels Full time

    Are you dedicated to providing exceptional service and creating memorable experiences for guests? If you have a passion for hospitality and a keen eye for detail, we invite you to consider the role of Guest Services Supervisor at Marcus Hotels. In this position, you will oversee front desk operations, ensuring that our guests receive the highest level of...

  • Full Time Guest Service Representative

    4 weeks ago

    Milwaukee, United States Festival Foods Full time

    Location : Name: West Allis Company Overview: ABOUT FESTIVAL FOODS: We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our...

  • Guest Services

    3 months ago

    Milwaukee, United States Edgeless Beauty Group Full time

    Job DescriptionJob DescriptionSalary: $14-$15Are you a person that is motivated by teamwork, passion, and growth?  Then Neroli Salon & Spa would love to build a relationship with you!  We are looking for enthusiastic, fun, and caring people to help to provide meaningful experiences for our guests. Join our dynamic team as a Guest Services Coordinator to...

  • Direct Service Shelter Staff

    3 months ago

    Milwaukee, United States Guest House of Milwaukee Full time

    Job DescriptionJob DescriptionSalary: Job Title: Direct Service Shelter StaffReports To: Residential Services CoordinatorFLSA Status: Part time:  3rd shift (10pm-7am) Friday-MondayCompensation: $15 per hour. About Guest House of Milwaukee, the largest housing program provider in Wisconsin:Since first opening our doors as a short-term emergency shelter in...

  • Guest Services Representative

    13 hours ago

    Milwaukee, Wisconsin, United States Hotel Metro Full time

    POSITION SUMMARY:This position is vital in enhancing the visitor experience by warmly welcoming and assisting guests, patrons, and team members. It encompasses managing guest check-in and check-out processes, promoting hotel amenities, and providing essential information.RESPONSIBILITIES:Exhibit a sincere commitment to fulfilling the needs of guests in a...

  • Guest Service Representative

    3 months ago

    Milwaukee, United States Hyatt Place MilwaukeeDowntown - Janko Hospitality Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONThe purpose of the Guest Services Representative position at Janko Hospitality is to provide world class service to all guests. The (FOS) will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest...

  • Guest Service Representative

    3 months ago

    Milwaukee, United States Gorman & Company Full time

    Position: Guest Service Representative Location: Milwaukee, WI Job Id: 841 # of Openings: 2 GUEST SERVICES REPRESENTATIVE QUARTERLY ATTENDANCE BONUS - 3% HOURLY RATE: $15.00 The Brewhouse Inn & Suites in Milwaukee is looking for fun and...

  • Guest Service Representative

    2 months ago

    Milwaukee, United States Nothing Bundt Cakes #256 Full time

    Job DescriptionJob DescriptionPaid TrainingThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role...

  • Guest Services Agent

    3 months ago

    Milwaukee, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Glendale, WI, US Property Name: La Quinta by Wyndham Milwaukee Bayshore Area Req Id: 14816 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Milwaukee Bayshore Area location in Glendale , Wisconsin . **Job Summary** The Guest Service Agent is responsible for providing...

  • Guest Services Manager

    9 hours ago

    Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    At The Marcus Corporation, we believe in the power of creativity and connection. Our establishment is a vibrant space that welcomes individuals from all backgrounds who are eager to engage with the world around them. We are currently seeking a Guest Services Manager who will play a pivotal role in overseeing the front desk team, ensuring that our guests...

  • Guest Services Supervisor

    6 hours ago

    Milwaukee, Wisconsin, United States Remington Full time

    Job OverviewKey ResponsibilitiesProactively assess guest requirements, ensuring timely responses and maintaining exceptional guest relations consistently. Welcome and engage with guests, efficiently managing check-in and check-out processes with professionalism.Oversee staffing levels within the front office team, which includes responsibilities for...

  • Guest Services Representative

    11 hours ago

    Milwaukee, Wisconsin, United States White Lodging Full time

    Overview:At White Lodging, we understand that the hospitality industry is fundamentally about the experiences we create for our guests. This is where your role becomes essential. In this position, you will have the chance to craft memorable experiences for our visitors by delivering outstanding service and nurturing significant connections. In exchange, we...

  • Service Associate

    3 months ago

    Milwaukee, United States Metcalfe's Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Service Associate

    2 weeks ago

    Milwaukee, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Guest Services Supervisor

    13 hours ago

    Milwaukee, Wisconsin, United States White Lodging Full time

    About UsSalary Range: $54,000-58,000White Lodging is a prominent developer and operator of a collection of distinguished, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities across the nation. We believe that the essence of hospitality lies in the experiences we create for our guests. As a Front Desk Manager, you will...

  • Guest Service Agent

    2 months ago

    Milwaukee, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full time

    Job DescriptionJob DescriptionA Guest Service Agent is responsible for greeting, registering, and checking guests out of the hotel. Keeping in mind the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will you be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests...

  • Guest Service Agent

    2 months ago

    Milwaukee, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full time

    A Guest Service Agent is responsible for greeting, registering, and checking guests out of the hotel. Keeping in mind the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will you be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the...

Guest Service Associate

2 months ago

Milwaukee, United States Metcalfe's Full time

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now

Location:
6700 W. State St. - Wauwatosa, Wisconsin 53213
Job Description:

Position Summary:

This role is responsible for providing courteous customer service in person or by telephone; answers incoming calls to the retail store and directs incoming calls to the appropriate department and assist with guest questions in store. Also responsible for operating cash register and/or assisting guests with self-checkouts.

Here's what you'll do:

  • Provide courteous guest service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist with guest questions in store.
  • Perform/process guest services transactions such as credits, over-rings, refunds, lottery ticket sales, money orders/transfers (Western Union), media related purchases, etc. in accordance with Company policies.
  • Operate cash register to itemize customer purchases and assist guests with self-checkouts; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.
  • Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons; and bag customer purchases.
  • Maintain understanding of current store programs and product locations.
  • Understand use of check-stand equipment (register, self-checkouts) and its efficient operation.
  • Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
  • Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
  • Notify the department lead or manager of any issues with pricing, cash registers, etc.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed
Here's what you'll need:
  • High school diploma or GED (required)
  • One year of prior retail or related experience preferred.
  • Good verbal communication skills; ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented. Good reading, writing and arithmetic skills are required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

Already Applied?