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Director, Event Services

1 month ago

Salem, United States Oracle Full time

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities. Oracle’s Global Events Team is responsible for upholding this mission through a variety of customer engagement experiences, including global flagship programs, digital/hybrid events, third-party activations, and more. These events target Oracle customers, partners, users, and leaders with vision at all levels The team’s main objective is to produce next-level event experiences that drive awareness of Oracle’s brand and deliver measurable business impact. About the Role Reporting to the Senior Director, Corporate Events, the Director of Event Services is responsible for the planning, support, and execution of both digital and physical events. While this role will assist with all aspects of the event lifecycle, its primary focus is leading the team responsible for delivering first-touch experiences for global events worldwide, including both the pre-event and onsite execution of content operations and speaker services, registration and attendee management, and demo operations and services. This position will have a vested interest in more than simply planning an event, but in embracing the latest standard methodologies and interactive tools to build meaningful customer engagement. Responsibilities Lead a team of outstanding content operations, registration, and other front-of-house event professionals, while supporting and innovating upon the global event service infrastructure across platforms and programs. Guide the team as it scales to grow these services across the global event portfolio, providing support to not only corporate flagship programming, but regional, industry and 3rd party programming as well. Drive the event content and demo operations team in their development of the learning infrastructure onsite and off, aligning to the broader organization’s goals and objectives, while showing strength in cross-functional project management. Lead the event registration team in their growth and ongoing development of best-in-class registration experiences, ensuring compliance with Oracle’s guidelines. Lead agency partners through event development and delivery, ensuring scalability and efficiency across programs. Collaborate with colleagues and leadership in all aspects of planning and executing global events, including strategic event planning and coordination of speakers. Build and maintain strong, collaborative working relationships with your team and support them in doing the same with colleagues, key stakeholders, executives, and vendors. Prepare, present and drive consensus around a concise, data-driven vision for Event Services with each event program managed by the global event portfolio. Skills & Qualifications 10-12+ years of experience in building cohesive event experiences in a complex, cross-functional B2B environment. 5-7+ years of managing cross-functional event teams with a history of developing a cohesive, data-driven vision. Passion for taking calculated risks while driving consensus across teams. Demonstrated ability to operate with integrity, honesty, and fairness in a fast-moving environment. Direct, hands-on management experience with attendee-facing registration and event content management systems. Proficient in a variety of professional applications (Zoom, Excel, Word, Outlook). This position can be located anywhere in the United States or Canada and will require some domestic and international travel (roughly 25% of each year). #J-18808-Ljbffr