Current jobs related to Medical Customer Service Representative - Plano - EverStaff

  • Medical Customer Service Representative

    1 month ago

    Plano, Texas, United States EverStaff Full time

    Job Title: Medical Customer Service RepresentativeWe are seeking a skilled and motivated Medical Customer Service Representative to join our team at EverStaff. As a Medical Customer Service Representative, you will be responsible for handling incoming calls regarding our client's products and policies, responding to questions and requests in a professional...

  • Medical Customer Service Representative

    2 weeks ago

    Plano, Texas, United States EverStaff Full time

    Job Title: Medical Customer Service RepresentativeWe are seeking a skilled and motivated Medical Customer Service Representative to join our team at EverStaff. As a Medical Customer Service Representative, you will be responsible for handling incoming calls from claimants or medical providers, answering basic coverage questions, and providing accurate and...

  • Medical Customer Service Representative

    4 weeks ago

    Plano, Texas, United States EverStaff Full time

    Job Title: Medical Customer Service RepresentativeWe are seeking a skilled and motivated Medical Customer Service Representative to join our team at EverStaff. As a Medical Customer Service Representative, you will be responsible for handling incoming calls regarding our client's products and policies, responding to questions and requests in a professional...

  • Medical Customer Service Representative

    1 week ago

    Plano, Texas, United States Everstaff Full time

    Job OverviewWe are seeking a skilled and motivated Customer Service Representative to join our team at Everstaff. As a Medical Customer Service Representative, you will be responsible for handling incoming calls regarding our client's products and policies, responding to questions and requests in a professional and positive manner.Key ResponsibilitiesHandle...

  • Customer Service Representative

    2 days ago

    Plano, United States Frontline Source Group Full time

    Customer Service Representative Our client located in Plano, TX needs a Customer Service Representative for a contract to possible hire opportunity.Company Profile:MultilocationSpecialty ClinicWell KnownCustomer Service Representative Role:Answer high volume inbound calls promptly and courteously; 75-100 calls a dayAssist the caller’s questions mostly...

  • Customer Service Representative

    2 weeks ago

    Plano, United States ektello Full time

    Customer Service Representative - - - - W 2 Contract - - Plano, TX - - ONSITE - - $15-20/hr - - Top 3 Skill Sets: Computer Literacy Written/ Verbal Communication skills Proficient in Outlook and Excel Responsibilities: Answer incoming calls and/or re Customer Service Representative, Customer Service, Representative, Technical Support, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Resource Label Group LLC Full time

    Job Title: Customer Service RepresentativeResource Label Group, LLC is a leading provider of label and packaging solutions. We are seeking a Customer Service Representative to support our sales cycle by facilitating customer orders and providing basic account servicing.The ideal candidate will have excellent technology and communication skills, with a...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States RealManage Full time

    Customer Service RepresentativeRealManage is a national Inc. 5000 firm with clients and operations in 17 states, delivering services to homeowners associations, condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. We offer exceptional solutions at competitive prices with the best people, best...

  • Customer Service Representative

    1 week ago

    Plano, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experience.Taking customer orders using our Point of Sales System.Cleaning, preparing, and...

  • Customer Service Representative

    3 weeks ago

    Plano, Texas, United States Brown & Brown Full time

    Customer Service RepresentativeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are seeking a Customer Service Representative to join our team in Plano, TX, where you will be responsible for assisting callers with inquiries, complaints, or problems and providing an...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States BCforward Full time

    Job Title: Customer Service RepresentativeBCforward is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States BCforward Full time

    Job Title: Customer Service RepresentativeBCforward is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for...

  • Customer Service Representative

    3 weeks ago

    Plano, Texas, United States Brown & Brown Full time

    Customer Service RepresentativeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Health Special Risk, Inc. is seeking a Customer Service Representative to assist callers with inquiries, complaints, or problems and provide an accurate and efficient response.This position...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Advanced Connectivity Full time

    Job Title: Customer Service RepresentativeAt Advanced Connectivity, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing a positive...

  • Customer Service Representative

    1 month ago

    Plano, Texas, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    1 month ago

    Plano, Texas, United States Brown & Brown Full time

    Customer Service RepresentativeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are seeking a Customer Service Representative to join our team in Plano, TX. This position will be responsible for assisting callers with inquiries, complaints, or problems and provide...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Digital Matrix Systems Full time

    Job Title: Customer Service RepresentativeAt Digital Matrix Systems, we are seeking a highly motivated and professional Customer Service Representative to join our team in Plano, TX. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely...

  • Customer Service Representative

    2 weeks ago

    Plano, Texas, United States Air Distribution Technologies Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Air Distribution Technologies in Plano, TX.Job Summary:The Customer Service Representative will provide exceptional support to our customers, sales staff, and internal teams by processing orders, responding to...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States Westwood Insurance Agency Full time

    Customer Service RepresentativeWestwood Insurance Agency is a leading provider of personal lines insurance in the US. With over 60 years of experience, we've helped hundreds of thousands of customers protect their assets. Our team of experts represents a wide range of insurance products from top companies, offering customers a diverse selection of coverage...

Medical Customer Service Representative

3 months ago

Plano, United States EverStaff Full time
Job Description

We are searching for a skilled and motivated Customer Service Representative for our client in Plano You will be responsible for handling incoming calls regarding the company's products and policies and responding to any questions or requests in a professional and positive manner.

Responsibilities:
  • Professionally handle all incoming calls from claimants or medical providers.
  • Answer basic coverage questions, gather all claimant or customer information, and providing accurate and efficient responses to all inquiries.
  • Record details of all customer interactions, including requests, inquiries, comments, complaints, and actions taken, ensuring that all follow-up calls/actions are done in a timely manner.
  • Learn and understand all types of policies administered by the company and maintain professional conduct with all callers and fellow workers.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in a customer service or call center environment.
  • Knowledge of medical insurance policies and the schedule of benefits, with previous insurance knowledge/experience in medical terms and billing being a plus.
  • Proficient in using MS Office Suite.
  • Possess excellent verbal and written communication skills.
  • Adaptable to working under pressure with tight timelines.
  • Excellent listening, analysis, and problem-solving skills, a strong attention to detail, and be able to work in a fast-paced team environment.
  • Bilingual in Spanish is a plus.


All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).