Customer Service Representative

3 days ago


Plano, Texas, United States Westwood Insurance Agency Full time
Customer Service Representative

Westwood Insurance Agency is a leading provider of personal lines insurance in the US. With over 60 years of experience, we've helped hundreds of thousands of customers protect their assets. Our team of experts represents a wide range of insurance products from top companies, offering customers a diverse selection of coverage options and competitive pricing.

Key Responsibilities:
  • Provide exceptional customer service by responding to inquiries, resolving issues, and offering personalized solutions.
  • Collaborate with customers to understand their insurance needs and recommend suitable products.
  • Stay up-to-date with industry developments and product training to enhance customer knowledge and service.
  • Develop a deep understanding of department processes and procedures to provide comprehensive support.
Requirements:
  • High School Diploma or equivalent.
  • 1 year of relevant experience in customer service or a related field.
  • Property & Casualty insurance license.

At Westwood Insurance Agency, we're committed to delivering exceptional customer experiences and building long-term relationships. If you're passionate about providing top-notch service and have a knack for understanding customer needs, we'd love to hear from you.



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