Customer Service Representative
3 weeks ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact for internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to field personnel. Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. Process customer payments, as appropriate. Perform collection responsibilities, as assigned. Maintain office cleanliness. Scheduling Responsibilities (as assigned): Process daily the open work order reports and coordinate technicians’ schedules; schedule technicians to maximize the full shift. Manage master schedule including all technicians’ schedules and work order for immediate review by direct supervisor and leadership. Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. Resolve any scheduling conflicts including verifying and/or updating account details, as needed. Other duties may be assigned. QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications, and Experience may meet the job qualifications. Education, Training, Certifications: High School Diploma or GED, required. Experience, Knowledge, Skill Requirements: 2 years customer service experience. 2 years of professional computer experience. 1 year front desk experience. 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: Valid driver’s license with acceptable driving record required. Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer-specific requirements based on contractual agreement. PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #J-18808-Ljbffr
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Customer Service Representative
2 days ago
Warwick, Rhode Island, United States Axelon Full timeJob Description:Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Axelon. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...
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Customer Service Representative
1 month ago
Warwick, United States U-Haul Full timeLocation: 1689 Post Rd, Warwick, Rhode Island 02888 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
2 months ago
Warwick, United States U-Haul Full timeLocation: 279 Oakland Beach Ave, Warwick, Rhode Island 02889 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
1 month ago
Warwick, United States TEKsystems Full timeSeeking a Customer Service Representative to work with a well - known manufacturing company! Location: Warwick, RI (possibility to transition into hybrid schedule) Schedule: Monday- Friday 8:30AM-5:30PM Description: ● Support customers, staff, representatives, wholesalers, and contractors to further increase sales and create world class customer...
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Customer Service Representative
3 months ago
Warwick, United States Check 'n Go Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsWarwick, RI time typeFull time posted onPosted 4 Days Ago job requisition idR0016451 **Job Description:** **Customer Service Representative Check n Go/Allied Cash Advance** **Overview of Role and Key Accountabilities:** Our...
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Intake Customer Service Representative
1 month ago
Warwick, United States Care New England Full timeTo continue bringing the caring home and keeping the heart in all we do the Intake Customer Service person ensures intake information meets established admission criteria and is processed accurately and efficiently to the appropriate team in order to Customer Service Representative, Customer Service, Intake, Representative, Retail, Healthcare
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Customer Service Representative
5 days ago
Warwick, Rhode Island, United States Domino's Pizza LLC Full timeJob Opportunity at Domino's Pizza LLCAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza delivery team, you will be responsible for providing exceptional customer service, taking orders, making pizzas, and ensuring a positive experience for our...
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Customer Service Representative
5 days ago
Warwick, Rhode Island, United States Beltone New England Full timeAbout the RoleBeltone New England is seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswering Incoming...
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Alterations Customer Service Representative
3 months ago
Warwick, United States David's Bridal Full time**Alterations Customer Service Representative** NOW HIRING Location RI - Warwick Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...
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Customer Service Representative
7 days ago
Warwick, United States Dexian Full timeJob Title: Customer Service RepresentativeLocation: Warwick, RI - Remote (Once a month office)Duration: 6 Months***Candidate must be located within 50 miles of Warwick, Rhode Island office and be able to commute to the office at least 1 day a month as requested******If candidate experiences system issues (internet outages for example) candidate must be able...
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Customer Service Representative
7 days ago
Warwick, United States Dexian Full timeJob Title: Customer Service RepresentativeLocation: Warwick, RI - Remote (Once a month office)Duration: 6 Months***Candidate must be located within 50 miles of Warwick, Rhode Island office and be able to commute to the office at least 1 day a month as requested******If candidate experiences system issues (internet outages for example) candidate must be able...
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Customer Service Representative
5 days ago
Warwick, United States Dexian Full timeJob Title: Customer Service Representative Location: Warwick, RI - Remote (Once a month office) Duration: 6 Months ***Candidate must be located within 50 miles of Warwick, Rhode Island office and be able to commute to the office at least 1 day a month as requested*** ***If candidate experiences system issues (internet outages for example) candidate must be...
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Customer Service Representative
2 weeks ago
Warwick, Rhode Island, United States Burlington Full timeIf you are looking for a dynamic role with one of the leading off-price retail chains in the country, consider the opportunity as a Retail Sales Associate at Burlington Stores, Inc. Are you a friendly, enthusiastic individual with strong organizational abilities? Do you excel in a fast-paced setting where teamwork is essential to achieving goals? Is it...
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Customer Service Representative
5 days ago
West Warwick, Rhode Island, United States Domino's Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza delivery team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order fulfillment, and maintaining a clean and safe working environment.Key...
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Warwick, Rhode Island, United States Westaff Full timeJob Summary:We are seeking a highly skilled Customer Service Representative with EDI experience to join our team at Westaff. As an Account Manager, you will be the main point of contact for multiple client accounts, responsible for data entry, customer service, and administrative duties.Key Responsibilities:Account Management: Serve as the primary point of...
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Warwick, Rhode Island, United States Westaff Full timeJob Summary:We are seeking a highly skilled Customer Service Representative with EDI experience to join our team at Westaff. As an Account Manager, you will be the primary point of contact for multiple client accounts, responsible for data entry, customer service, and administrative duties.Key Responsibilities:Account Management: Serve as the main point of...
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Warwick, Rhode Island, United States Westaff Full timeJob Summary:We are seeking a highly skilled Customer Service Representative with EDI experience to join our team at Westaff. As an Account Manager, you will be the primary point of contact for multiple client accounts, responsible for providing exceptional customer service and support.Key Responsibilities:Account Management: Serve as the main point of...
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Customer Service Representative
1 day ago
Warwick, United States CTI Consulting Full timeKey Responsibilities:Customer Interaction: Handle inbound and outbound calls in a professional and courteous manner. Respond to customer inquiries, resolve issues, and provide information about our company's products and services.Problem Resolution: Actively listen to customers, identify their needs, and offer appropriate solutions. Escalate complex issues...
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Customer Service Representative
5 days ago
Warwick, Rhode Island, United States Yourcoopcareers Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service,...
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Customer Service Representative
13 hours ago
Warwick, Rhode Island, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe operate a unique business model that redirects billions of pounds of used items away from landfills and onto our store racks and shelves for reuse. We purchase these items directly from local...
