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Customer Service Representative with EDI Expertise

2 months ago

Warwick, Rhode Island, United States Westaff Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative with EDI experience to join our team at Westaff. As an Account Manager, you will be the primary point of contact for multiple client accounts, responsible for data entry, customer service, and administrative duties.

Key Responsibilities:

  • Account Management: Serve as the main point of contact for multiple client accounts, providing exceptional customer service and support.
  • Data Entry: Accurately and efficiently enter data into our system, ensuring timely and accurate processing.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a professional and courteous manner.
  • Administrative Support: Assist the office team with printing and running labels to the warehouse, and perform general office administrative duties.
  • Special Projects: Assist with special projects as assigned by management, demonstrating flexibility and a willingness to learn.

Requirements:

  • Excellent communication and customer service skills.
  • Experience with EDI (Electronic Data Interchange) and data entry.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • High school diploma or equivalent required.

What We Offer:

Westaff is committed to providing a positive and supportive work environment, with opportunities for growth and development. We offer competitive compensation and benefits packages, as well as a collaborative and dynamic team culture.