Front Desk Agent/Relief Night Auditor

1 month ago


Orlando, United States Residence Inn Orlando Convention Center Full time
Residence Inn by Marriott Convention Center is seeking an experienced Front Desk Agent/Relief Night Auditor for their busy hotel Competitive pay rate is based on experience. Must have open availability 2 days for the overnight shift (11pm to 7am) and 3 days for the day/night shift (7am to 3pm, 3pm - 11pm) including holidays and weekends. Company benefits include 401k, employee discounts, and much more.

Essential Job Functions

  • Provide sincere and courteous assistance to all guests to ensure satisfaction.
  • Promptly register and process guest check-ins and check-outs.
  • Verify and post daily charges to maintain accurate guest accounts by 6:00 a.m. or specified time.
  • Demonstrate knowledge of hotel services, facilities, and the local area.
  • Complete daily credit card transactions, direct bills, and no-show billings.
  • Prepare required daily, monthly, and yearly property reports.
  • Ensure compliance with hotel safety and security procedures.
  • Report significant issues or concerns to the supervisor promptly.
  • Must be available during the overnight shift (11pm to 7am); other available shifts for Front Desk Agent (7am-3pm or 3pm-11pm).
  • Full-time hours available (at least 30 hours per week) with shifts in Front Desk and Night Audit.
Benefits
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Experience/Education

College degree preferred; High School Diploma and/or 2-3 years' experience or equivalent combination of education and experience required. Must speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer.All applicants are subject to background and substance abuse screening prior to any offer of employment.

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