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Marketing Move-In Coordinator

1 month ago

Lubbock, United States Carillon Senior Living Full time
Job Description

When you work at CARILLON SENIOR LIVING, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life

CARILLON SENIOR LIVING is recruiting for a hospitality focused Marketing Move-In Coordinator to join our team The Marketing Move-In Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Director of Marketing and Sales. The Marketing Move-In Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents.

SUMMARY OF RESPONSIBILITIES

The Marketing Move-In Coordinator works in accordance with established policies and procedures of Carillon and or/specific instruction from the Director of Marketing. The Move-in Coordinator performs all of the necessary functions of moving-in all future residents.

ESSENTIAL JOB FUNCTIONS
  • Assists and guides future residents in color selections (i.e. carpet, vinyl, formica, appliances, cabinetry).
  • Assists residents in their requests for construction changes.
  • Processes all of the required paperwork timely and accurately.
  • Communicates with future residents regarding notices for projected move-in dates.
  • Schedules move-ins.
  • Develops a move-in guide.
  • Coordinates and schedules and decorators or subcontractors' access to apartment.
  • Helps facilitate residents in making the move to their new residence as smooth as possible.
  • Helps to coordinate site events with Marketing Director.
  • Adheres to Carillon marketing guidelines.
  • Performs specific work duties and responsibilities as assigned by supervisor.
  • Attends in-service training and education session as assigned.
  • Leads Management System: updates lead/prospect information, ensuring team has entered data to date. Assigns leads according to the "Up" system.
  • Inventories and stocks all necessary marketing and sales tools: folders, floor plans, financial documents, and provides all sales people with completed packets.
  • Telephone responsibilities: Answer, screen, and direct telephone inquiries to proper sales counselor.
  • Greet prospects and show them to presentation room and serve refreshments.
  • Assist sales counselors with new resident buyer retention and move in process; flowers, cards, welcome sign, welcome basket, name tag, PHB, Church app, texting thread, and copies of contracts.
  • Support Marketing with on-site events, invitations, decorations, setup, etc.
  • Setting up and moving model apartments.
  • Works closely with appropriate departments for apartment home readiness and attends and runs weekly move in meetings.
KNOWLEDGE AND ABILITY
  • Must have effective communication skills, both oral and written.
  • Must be an effective presenter with both large and small groups.
  • Must have the ability to perform simple arithmetic.
  • Must be able to generate a warm, friendly, and caring manner on first impression.
  • Organizational skills to assist the future resident in moving to their new home.
Here are a few of the qualifications we need you to have:
  • Bachelor's degree (emphasis in sales/marketing preferred)
  • Two years' experience in marketing/sales
  • One year experience in senior housing or healthcare-related field
  • One year experience in hospitality preferred.
PERSONAL AND PUBLIC CONTACT

The Marketing Move-In Coordinator will have personal contact with all levels of Carillon staff, residents, other healthcare professional, vendors, community agencies, and Carillon staff.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

EEO Employer

Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • LTD
  • STD
  • AD&D
  • Hospital Indemnity with Critical Illness
  • Dailypay