New Home Coordinator

2 months ago

Lubbock, United States Betenbough Homes Full time
Job DescriptionJob Description

Role Overview

Are you passionate about helping people find their dream homes? Do you thrive in a dynamic, customer-focused environment? Join our team as a New Home Coordinator and be at the forefront of creating exceptional home buying experiences. As a key player in our organization, you will guide our clients through the exciting journey of purchasing a new home, ensuring a seamless and enjoyable process from start to finish. If you are organized, detail-oriented, and have a knack for building strong relationships, we invite you to apply for this rewarding position and be a part of our dedicated team.

Core Functions

  • To warmly welcome customers to our sales center, oversee our model home facilities, and assist each new home specialist to provide a seamless and world-class experience for every home buyer.
  • Respond to all web inquiries as a top priority for the region with the goal of setting up VIP appointments for the appropriate sales team and gather all the necessary information to help the sales team be successful.
  • Strive to know the names of prospects and specific details about them and continue to build genuine relationships with every family each time they walk through our door.
  • Stand, smile and warmly greet every customer who walks through our doors to make them feel at home.
  • Manage the on-site up-system for sales team members with honesty and attention to detail.
  • Respond to all emails, phone calls and voicemails immediately.

Preferred Qualifications

  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Strong organizational and multi-tasking abilities, with keen attention to detail.
  • Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently and as part of a team in a fast-paced environment.

Work Environment & Physical Requirements

  • Office environment.
  • Vision for near, mid-range and far as well as hearing for low, medium and high pitch.
  • Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
  • Frequent walking on uneven surfaces (dirt, concrete, rock, etc.).
  • Ability to navigate hazardous conditions such as frequent moving vehicles, construction equipment, and various construction materials.
  • Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
  • Ability to lift 5 – 20 pounds.

Hours and Schedule

  • Average 40-45 hours per week (8 a.m.-5 p.m., Monday-Friday).
  • Saturdays required.
  • Travel is occasionally required.

Benefits

  • Comprehensive Employee Benefit Package
  • Employer-Paid Life, AD&D, LTD Insurance
  • Enrolled into ESOP (Retirement Benefits)
  • Paid Time Off Policy
  • Company-issued cell phone
  • Company Training Opportunities
  • Company-Sponsored Vision Trips

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