Account Manager
2 weeks ago
Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.
SUMMARY
The Account Manager is responsible for developing long-term relationships with a portfolio of 10-25 assigned Clients with the objective of ensuring optimum use and satisfaction with our solutions to secure continued expansion. In this role, you will represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The Account Manager will be responsible for Client Renewals and, by providing feedback regarding each Client's success, will be a key voice of the Client from the Sales Team. This role will integrate with Client Implementation, Customer Success and Product Management Teams. Account Managers are the primary contact for our most important and critical Clients and are targeted with a sales and client retention quota based on metrics around Renewal, Client Expansion and Client Satisfaction.
Essential Duties and Responsibilities
- After initial deployment, the Account Manager will assume Account ownership and operate as lead point of contact for all matters relating to your clients.
- Develop and manage relationships with key Client stakeholders and executive sponsors within the Safety, Procurement, Finance/Risk and Legal functions at Client Site and Corporate levels.
- In collaboration with Client Implementation and Customer Success ensure a high level of satisfaction with our solutions and services.
- Create and document a strategic account plan for each assigned client.
- Perform remote and onsite Client Reviews, identifying opportunities for improvement satisfaction and managing subsequent engagements. Reviews can be weekly, monthly, or quarterly depending on client needs, in concert with developed strategic account plan.
- Communicate all new features and products to assigned clients.
- Demo all products and features to current and/or expansion opportunities.
- Identify Expansion opportunities within assigned Clients and collaborate with other Teams as appropriate to ensure growth attainment.
- Participate in continuous improvement of Account Management Team.
- Create and communicate top customer issues, assist in developing action plans to resolve.
- Adherence to all sales processes including accurate and timely updating of applicable systems.
- Track and own your Account Management Metrics, Client Satisfaction, Client Call Plans, Client Reviews, Reference Status and deliver complete Sales Forecasts.
- Successful achievement of assigned sales quota.
Minimum Qualifications, Education & Experience
- Bachelor's Degree preferred.
- Accountable for results and deliverables, able to work independently and proactively.
- Experienced in being responsible for Renewal and/or Expansion/Upsell quota with consistent proven success.
- Minimum of five years of Account Management experience in an enterprise software/complex sale, ideally a SaaS environment.
- Global experience highly preferred.
- Excellent negotiation and presentation skills.
- Excellent verbal and written communication skills.
- Skilled in use of Microsoft Office and Salesforce.com.
- This position requires extensive travel.
Other Desired Traits:
- Excellent time management skills.
- Technically sound in computer skills, familiarity with CRM applications / SalesForce.com.
- Problem analysis and problem-solving.
- Desire to put in hours required to execute on job responsibilities.
- Consultative/Challenger approach to Account Management.
- Structured organized approach.
Metrics that Matter:
Potential candidates for the position must meet the following performance metrics:
- Minimum - quarterly business reviews with each assigned client.
- Meet or exceed new billings assigned quota, maintain 100% pace throughout the year.
- Ensure 100% quota attainment on revenue retention.
- Be able to display all current account plans at anytime.
-
Junior Accountant
4 weeks ago
Orem, United States ROI Property Group Full timeJob DescriptionJob DescriptionROI Property Group (ROI) is a real estate development company. Most of ROI’s projects are in residential real estate, which includes land acquisition and development, finished homes built to sell, finished homes built to rent, and other real estate related ventures. ROI has developments in multiple states and is continuing to...
-
Senior Accountant
4 weeks ago
Orem, United States ROI Property Group Full timeJob DescriptionJob DescriptionROI Property Group (ROI) is a real estate development company. Most of ROI’s projects are in residential real estate, which includes land acquisition and development, finished homes built to sell, finished homes built to rent, and other real estate related ventures. ROI has developments in multiple states and is continuing to...
-
HVAC Accounting Clerk
4 weeks ago
Orem, United States ABT Mechanical Full timeJob DescriptionJob DescriptionABT Mechanical is a trusted, family-owned HVAC company that has served the entire state of Utah for over three decades. We specialize in a comprehensive range of HVAC solutions for residential and commercial properties, including installations, repairs, replacements, and maintenance services.We are currently seeking a meticulous...
-
Vice President of Finance and Accounting
2 weeks ago
Orem, United States Blendtec Full timeJob Summary The Vice President of Finance and Accounting role is expected to provide strategic leadership and tactical direction to the finance and accounting functions for the purpose of building world class reporting and planning infrastructure capable of informing day to day business decisions. The role is also expected to be an integral member of the...
-
Account Manager
4 weeks ago
Orem, United States SecurityMetrics Full timeJob DescriptionJob DescriptionSalary: $40k - $80k base + bonusIf you are looking for a company that offers great pay, great benefits and a great work environment then look no further. No experience needed!We are hiring for full time or part time shifts starting at 2am, 4am, 6am, 8am and throughout the day. No shift works later than 6pm MST. We are open...
-
Accounts Payable and Receivables Clerk III
1 week ago
Orem, United States Moxtek, Inc. Full timeAccounts Payable Clerk III Job Summary: The Accounts Receivable/Payable Clerk will ensure a smooth day-to-day flow of AP/AR billing, incoming/outgoing invoices and related processes, as well as general office/clerical duties as assigned. In this role, you will also follow up with both internal and external customers relating to billing and invoicing...
-
Accounts Payable and Receivables Clerk III
2 weeks ago
Orem, United States Moxtek Full timeAccounts Payable Clerk IIIJob Summary: The Accounts Receivable/Payable Clerk will ensure a smooth day-to-day flow of AP/AR billing, incoming/outgoing invoices and related processes, as well as general office/clerical duties as assigned. In this role, you will also follow up with both internal and external customers relating to billing and invoicing needs....
-
Accounts Payable and Receivables Clerk III
1 month ago
Orem, United States Moxtek Full timeJob DescriptionJob DescriptionAccounts Payable Clerk IIIJob Summary: The Accounts Receivable/Payable Clerk will ensure a smooth day-to-day flow of AP/AR billing, incoming/outgoing invoices and related processes, as well as general office/clerical duties as assigned. In this role, you will also follow up with both internal and external customers relating to...
-
Deposit Relationship Manager
5 days ago
Orem, United States Capital Community Bank Full timeJob DescriptionJob DescriptionWe are seeking a motivated, experienced Deposit Relationship Manager (DRM) to join our growing company. The DRM is responsible for the branch deposit portfolio and oversees the day-to-day operations of the branch. The DRM works in partnership with the Branch Manager to achieve goals related to branch growth and...
-
Deposit Relationship Manager
4 weeks ago
Orem, United States Capital Community Bank Full timeJob DescriptionJob DescriptionWe are seeking a motivated, experienced Deposit Relationship Manager (DRM) to join our growing company. The DRM is responsible for the branch deposit portfolio and oversees the day-to-day operations of the branch. The DRM works in partnership with the Branch Manager to achieve goals related to branch growth and...
-
Account Development Representative
4 weeks ago
Orem, United States SecurityMetrics Full timeJob DescriptionJob DescriptionSalary: $48k - $72k possibleIf you are looking for a company that offers great pay, great benefits and a great work environment then look no further. No experience needed!We are hiring for full time or part time shifts starting at 2am, 4am, 6am, 8am and throughout the day. No shift works later than 6pm MST. We are open M-F.About...
-
Orem, United States Squire & Company PC- Full timeJob DescriptionJob DescriptionAbout SquireAre you passionate about driving excellence and embracing innovation? Join our team where your dedication is not only valued but celebrated. Take the opportunity to contribute to a firm that recognizes and rewards your hard work. Apply now and be part of a team that fosters growth and encourages your professional...
-
Remote: Account Executive
2 weeks ago
Orem, UT, United States Utah Office - USHA Full timeAccount Executive You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. As demands for our products continue to increase, our Account Executives will advise clients on a portfolio of solutions that best fits their individual needs and...
-
Wireless Sales Manager
2 days ago
Orem, United States Acosta Group Full time**Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** Orem, Utah, 84058 **Ref #:** M52625 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time Off (PTO) program...
-
Wireless Sales Manager
2 days ago
Orem, United States Acosta Group Full time**Wireless Sales Manager** **General Information** **Company:** PRE-US **Location:** Orem, Utah, 84058 **Ref #:** M52625 **Function:** Field Management **Employment Duration:** Full-time **Benefits:** + Medical, dental and vision insurance + Company-paid life insurance, short-term and long-term disability + 401k program + Generous Paid Time Off (PTO) program...
-
Customer Care Manager
1 week ago
Orem, United States Sunergy Full timeJob DescriptionJob DescriptionJob Title: Customer Care ManagerLocation: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)Company: Sunergy SolarAbout Us:Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the energy efficiency business, not just solar, with licenses to install A/C units, roofs, and backup generators....
-
Orem, United States Nature's Fusions Essential Oils Full timeJob DescriptionJob DescriptionWholesale Sales AssistantNature's Fusions Essential Oils in Orem, UT is looking for one Wholesale Sales Assistant to join our 50 person strong team. We are located on 57 N 1380 W. Our ideal candidate is attentive, personable, and proactive.ResponsibilitiesManage the wholesale website (approve accounts, send new account...
-
Orem, United States CompHealth Full timePosted 23 days agoPermanentGreat Metro Salt Lake City location!, UtahQuick Facts Sign-on bonus and relocation package; 401(k) with company match Tuition reimbursement; health, dental, life, and vision insurances Pre-tax Health Savings Account (HSA) / Pre-tax Flexible Spending Accounts (FSA) Employed position with no newborn coverage required Employee...
-
West Installation Consultant
1 week ago
Orem, United States Safe Streets USA Full timeOur ADT Security Alarm Technicians successfully install ADT Security systems in the homes and offices of our customers. You will meet with customers and act as a consultant, guiding them to select the best solution to their security needs. Once the customer has selected their security solution, you will also install the ADT equipment and setup monitoring...
-
Tax Supervisor
13 hours ago
Orem, United States Squire & Company PC- Full timeJob DescriptionJob DescriptionAbout Squire:Are you passionate about driving excellence and embracing innovation? Join our team where your dedication is not only valued but celebrated. Take the opportunity to contribute to a firm that recognizes and rewards your hard work. Apply now and be part of a team that fosters growth and encourages your professional...