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Customer Service Administrator

2 months ago

Hawthorne, United States Almstead Tree and Shrub Care Full time

$18-$22 per hour

Almstead Tree and Shrub Care Co. is a second-generation, family-owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri-state area. Our Office Manager is the face of the company ensuring a positive experience for both clients and employees.

Are you a highly organized, customer-centric individual with a keen attention to detail? We are looking for a bright, organized individual to provide sales support, customer relationship management, administrative and scheduling support.

We are a team of highly dedicated professionals who are focused on providing quality, customized services to our clients We offer generous compensation, year-round work, paid time off, health and retirement benefits, inclusive company culture and so much more If you are ready to enjoy going to work every day, come grow with us

Requirements

  • Customer service: heavy phone work including outbound account receivable calls, customer service support, and scheduling appointments.
  • Maintaining multiple sales calendars, creating proposals, daily debriefing.
  • Administration of customer database and files, payment processing, complete paperwork accurately and efficiently.
  • Providing additional administrative support to arborists (our sales team), and general office assistant responsibilities
Qualifications:
  • Excellent telephone manner and customer service skills are necessary.
  • Proficiency in Microsoft Office Suite, Internet and Database Systems desired (we will train on our programs).
  • Background in Sales/Marketing a plus.
  • Associates degree or higher is helpful
  • 1+ years of experience
  • Accuracy and attention to detail a must
  • Ability to work in a fast paced environment

Benefits

We offer a competitive compensation package including medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more

Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.