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Technical Manager
2 months ago
Job Overview
Work with functional team and clients to implement/develop a CSM based highly customized application.
Develop scoped applications that will utilize all the ServiceNow's platform functionality.
Create and maintain API and data integrations between ServiceNow and other services.
Design and develop reports and dashboards.
Required Experience
Bachelor's degree in related field is required.
A minimum of five (5) years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment.
Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must Hands-on experience with Service Portal Development, Flow designer and/or traditional workflows.
Excellent understanding of ServiceNow Data model.
Experience in Custom Application Development Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub.
Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, etc.
Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts.
Experience building dashboards and reports.
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