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Technology Solutions Engineer

3 months ago


Evanston, United States UL Research Institutes Full time
Job Description

At UL, we know why we come to work.

We have an exciting opportunity for a Technology Solutions Engineer at UL Research Institutes based in our Evanston, IL office. This role is part of the operations Technology and Innovation team and works with laboratory researchers and shared services IT to develop technology platforms and application solutions that support research initiatives for UL Research Institutes (ULRI). The Technology Solutions Engineer employs knowledge management and project management methodologies, working closely with cross-functional teams to design technology platforms and systems that are reliable, scalable, and aligned with organizational priorities.

Underwriters Laboratories

At UL Research Institutes and UL Standards & Engagement (UL) (Pick one or both organizations), we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely

Add Institute language:

What you'll learn & achieve:

  • Design technology solutions to support research projects, ensuring the scalability, reliability, and security of technology platforms. Support the scoping, planning, execution, tracking, and monitoring of technology projects that enhance research laboratory success throughout the project life cycle.
  • Identify technology solutions to streamline research technology requirements in consultation with researchers and coordination with Shared Services IT and Program Management.
  • Engage with cross functional teams comprising shared services, operations, researchers, and scientists to enable effective problem-solving, knowledge sharing, and the development of innovative technological solutions; and to ensure that technology platforms align with the overall ULRI Mission.
  • Develop data pipelines and integration solutions to support research innovation and knowledge transfer; to facilitate the collection, storage, and analysis of research data across laboratories and initiatives; and to ensure data security, privacy, and compliance with relevant regulations.
  • Stay current with emerging technologies and assess their potential impact on research initiatives. Make recommendations for the adoption of new solutions that enhance research capabilities.
  • Assist in the resolution of technical issues and provide support to ULRI research teams.
  • Document platform configurations, processes, and best practices.
  • Perform other duties as assigned.
What you'll experience working at UL:
  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.
What makes you a great fit:

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:
  • Strong knowledge and proficiency with a wide range of technologies, including operating systems (e.g., Linux, Windows), cloud platforms (e.g., Azure, AWS, and Google Cloud), virtualization (e.g., VMware, Hyper-V), containerization and orchestration tools (e.g., Docker, Kubernetes), and network infrastructure.
  • Familiarity with data management and integration technologies.
  • Excellent problem-solving skills to diagnose and resolve complex technical issues efficiently and effectively.
  • Strong teamwork and communication skills to collaborate effectively with cross-functional teams, such as developers, system administrators, and security experts.
  • Basic project management skills to plan and execute infrastructure projects, including resource allocation and timelines.
  • Adaptability and willingness to learn new technologies and best practices.
  • Customer-centric mindset to understand and meet the needs of internal or external stakeholders who rely on the technology platform.
  • Commitment to continuous improvement and a proactive approach to optimizing technology platforms and processes.


Professional education and experience requirements for the role include:
  • Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred.
  • Minimum 4 years of experience in designing, building, and maintaining technology platforms and infrastructure.


Learn More:

About UL Research Institutes

UL Research Institutes is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit our websites UL.org and ULSE.org.