Compensation Manager

2 weeks ago

New York, United States Spencer Thomas Group Full time
Position Overview:
We are seeking an experienced and analytical Go-to-Market (GTM) Compensation Manager. The ideal candidate will be a hands-on player-coach, detail-oriented self-starter who thrives in a dynamic environment. Reporting to the VP of Revenue Operations, this role entails owning the end-to-end go-to-market/sales team compensation process, from design principles to commission calculations, while collaborating closely with senior leaders. The GTM Compensation Manager must excel at user interaction, adapting quickly to shifting priorities, and ensuring timely and accurate delivery of commission payments.

Responsibilities:
  • Lead, coach, and develop a small team of commission analysts to ensure accurate and timely go-to-market/sales compensation calculations and forecasts.
  • Manage the day-to-day operation of the global compensation program, providing support to global team members, resolving inquiries, and addressing concerns.
  • Collaborate with cross-functional teams to design, build, and administer incentive programs for field teams, aligning with company strategy and objectives.
  • Execute, communicate, and enable compensation plans, including new hire onboarding and ongoing support.
  • Administer and/or modify compensation plans in the compensation tool as necessary, ensuring accuracy and alignment with business goals.
  • Analyze sales data and performance metrics in collaboration with the GTM Analytics Team to evaluate compensation plan effectiveness and recommend adjustments.
  • Manage and track commission and incentive exceptions, ensuring compliance with regulations and company guidelines.
  • Provide accurate forward-looking forecasts of commissions attainment and payout estimates, as well as lead modeling efforts on financial impacts of potential compensation plan updates.
  • Develop and maintain sales compensation policies and procedures, including onboarding/offboarding calculations.
  • Stay updated on industry best practices and trends in sales compensation, making recommendations for continuous improvement.

Qualifications:
  • 5+ years of experience in a SaaS Operations role, preferably with Salesforce expertise.
  • Bachelor's degree in Business, Finance, Sales & Marketing, or related discipline.
  • Proficiency in commission software, with experience in Spiff considered a plus.
  • Exceptional attention to detail, ensuring accuracy and timely delivery of metrics to stakeholders.
  • Advanced skills in MS Word, Excel, and PowerPoint, with the ability to perform data validations.
  • Strong organizational skills, with the ability to multitask, prioritize tasks, and meet deadlines.
  • Excellent interpersonal, communication, and presentation skills, with a customer-centric approach.

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