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Benefits Specialist
2 months ago
Posting Details
Position Information
Posting Number S24136P
Posting Date 06/04/2024
Closing Date 07/15/2024
Title Benefits Officer
Working Title Benefits Specialist
Salary Range $55,000 Annual
Employee Class Civil Service
Department Human Resources
Full-time/ Part-time Full-time
Specialization
Hours Per Week 37.5 Hours Per Week
Standard Work Week Monday-Friday
Job Summary The Benefits Officer will assist university staff with all benefits related services.
Job Description
Explains provisions of benefit programs and payroll deductions to clients (such as program eligibility, enrollment procedures, termination policies, continuation and conversion privileges); counsels them in the assessment of personal situations involving health, dental, vision and life insurance, long-term disability, flexible spending accounts, and any other optional benefit plans that the agency may offer.
Assists in the resolution of more difficult benefit problems (such as correction of, or changes in, enrollment or payroll deductions), transmits insurance coverage information to affected parties, and refers clients to the appropriate sources for assistance.
Assures proper enrollment by verifying appropriate completion of forms, coding, and entry of information into record systems and resolves any discrepancies.
Conducts group presentations regarding current benefit programs and options.
Carries out or assists higher level personnel in completion of special projects, such as preparing materials for large group presentations or explaining new or modified benefit program, researching enrollment and payroll deduction data for benefit or payroll deduction inquiries, assembling data for audits, benefits programs, or complex reports, administration of Worker's Compensation and/or other complex benefits programs, and responding to discrepancy reports from outside vendors or agencies; responsible for remittance of premiums to appropriate carriers.
Assigns and checks work of lower-level Counselors or clerical staff; assists in training of new counselors or clerical staff.
Provides basic explanation of certain leaves of absence; determines basic eligibility for these leaves.
Acts as liaison to technical staff of insurance carriers, state agencies, health care facilities or organizations, retirement system, retirement plan vendors, and other campus offices (such as payroll, personnel, or data processing).
Collaborates with Benefit Services staff and Human Resources IT to maintain the Benefit Services website, ensuring content is up to date.
Implements special projects such as conducting group benefit program presentations, planning for enrollment periods, routinely reviewing benefit programs and assisting with more difficult or extensive internal or external audits, and collecting data and preparing complex reports.
Performs other duties as assigned.
Minimum Qualifications 1. Any one or combination totaling eighteen (18) months from the categories below:
A. college course work in human resource management, business administration, social
sciences, or a closely related field:
30 semester hours equals one (1) year (12 months)
Associate degree (60 semester hours) equals eighteen months (18 months)
90 semester hours equals two (2) years (24 months)
Bachelor's degree (120 semester hours) equals three (3) years (36 months)
B. work experience performing clerical or paraprofessional duties related to benefits and/or
insurance benefits in benefits, insurance, retirement, healthcare, or human resources.
2. Eighteen (18) months of work experience comparable to that performed at the Benefits
Representative level of this series.
Preferred Qualifications Preferred Qualifications: Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
Knowledge, Skills and Abilities
Knowledge of applicable Benefit policies/procedures and state and federal laws related to benefit areas of responsibility.
Knowledge of Health Insurance Portability & Accountability Act of 1996 (HIPAA) legislation.
Knowledge above rudimentary understanding of and skill in analyzing and interpreting
provisions of employee benefit plans.
Knowledge of Microsoft Office - Word, Excel, Outlook, and other computer programs.
Skill in written, verbal, and interpersonal communication.
Skill in time management and prioritizing work assignments.
Ability to provide strong customer service.
Ability to help resolve specialized or complex benefit problems.
Ability to conduct group presentations effectively.
Ability to interpret, apply, and communicate both verbally and in writing policies and procedures pertinent to assigned benefits program(s).
Additional Applicant Information
Physical Requirement/ Demands
Work Environment
General office work environment
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