Public Benefits Specialist

4 months ago

Chicago, United States Erie Neighborhood House Full time $21
The Full -time Public Benefits Specialist is responsible for providing in-language education, navigation, and case management to support low-income, limited English-speaking immigrant community members to access a full range of public benefits and related services, which includes ongoing case management and support.

POSITION RESPONSIBILITIES:
  • Provide intake, assessment, and navigation to support eligible immigrants and refugees to apply for a full range of public benefits, including Medicaid, All Kids, SNAP, Benefits Access,  VTTC applications, and CEDA applications (LIHEAP, PIPP, etc.), including support for other community social services.
  • Conduct ongoing case management and hold virtual and on-site meetings with community members and their family members to develop client-directed service plans and periodic follow-up appointments to assess progress toward goals.
  • Responsible for day-to-day client scheduling and delivery of public benefits services and associated case management for social services including assist individuals in understanding the public benefits they are eligible for.
  • Conduct intensive interviews to determine eligibility/re-eligibility for financial, medical and/or food assistance benefits along with other social services.
  • Explain program requirements, application procedures, and services available.
  • Advocate and mediate with DHS and other agency staff to help community members understand eligibility criteria, problem-solve, and maintain benefits once received.
  • Effectively communicating with the patient to obtain documents that must accompany the application.
  • Maintain an active case load of public benefits and case management applicants and conduct appropriate follow-up to ensure that all benefits are received and utilized:
  • Assist community members in creating emergency preparedness plans and accompaniment to access public services when needed:
  • Perform on-going case management to provide service and problem-solving assistance.
  • Keep daily records of client phone calls, accurate and thorough client files, and case notes, enter data into the SSPB data sheet, Salesforce, and use Charity Tracker to ensure we meet our grant objectives.
  • Manage data integrity and governance in the Counselor MPACT PRO, Salesforce, and other required database systems.
  • Works closely with social services and case management staff to determine start dates for benefits based on determinations that a client meets functional requirements for certain cash and long-term  services and support programs.
  • Identify and develop community resources to expand public benefits and health programs, including resources for undocumented community members.
  • Attend and participate in required educational programs and staff meetings:
  • Track and monitor progress of applications to ensure they are approved, and individuals receive benefits
  • Actively participate in all funder trainings and workshops
  • Attend public education workshops regarding important immigration, health issues facing the community, and public benefits to enroll individuals in public benefits.
  • Provide general information to community members on community resources, immigration relief options, know-your-rights information, public benefits and general health/nutrition development through tabling, canvassing, and presence in the community.
  • Process and prepares timely reports on clients for periodic outcome reviews and program audits for ENH staff and funders as required.
  • Perform other duties as assigned

POSITION REQUIREMENTS:
  • Commitment to immigrant rights and social, economic, and racial justice
  • A belief in communities’ ability to support each other, organize, and achieve desired goals together
  • Experience working on Korean American, Asian American, immigrant community issues, and/or social, economic, and racial justice issues preferred.
  • Bachelor’s Degree preferred or demonstrated and significant experience in working with immigrant communities and understanding public benefit services and their interaction with the immigration system;
  • Written and oral fluency in English/Spanish required:
  • Ability to prioritize and juggle multiple projects simultaneously and independently, often under pressure and in a fast-paced environment:
  • Ability to maintain confidentiality.
  • Ability to stay organized, manage a high volume workload, and work under strict deadlines;
  • Sensitivity to the needs and legal issues affecting people of diverse backgrounds;
  • Excellent professional judgment and interpersonal skills;
  • Proficiency in Microsoft Office Suite and case management software preferred;
  • Demonstrated commitment to social justice and sensitivity to challenges of the immigrant community.
  • The availability to work a flexible schedule that will include evening and weekend hours required:
  • Reliable transportation is required in order to travel between work sites, partner agencies, workshops, and outreach events.
TEAM MEMBER BENEFITS 
  • Compensation of  $21.00 an hour 
  • Work / life integration 
    • Generous paid time off  
(examples below for full-time employment) 
      • 12 accrued sick days per year 
      • 3 personal days 
      • Paid birthday off 
      • 8 paid holidays, including Juneteenth 
      • In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day 
      • Vacation 
        • Year 1 = 8 days 
        • Year 2 = 13 days 
        • Year 3 + = 20 days 
    • Access to alternative and flexible work schedules and personal leave, where possible 
    • Two-weeks fully paid Parental Leave, for eligible employees  
    • Time off for school conferences and activities as well as bereavement leave  
  • Professional Development 
    • Employer-sponsored learning and development programs 
    • Paid day off annually for personal professional development  
    • Tuition Assistance & Debt Relief Program, as budget allows 
    • DEI Council-sponsored education and engagement series   
  • Wellness support 
    • Employer-sponsored health, dental, and vision insurance 
    • Employer-paid life insurance 
    • Voluntary life and AD&D and shot and long-term disability 
    • Flexible Spending Accounts for medical, vision and dependent care 
    • 403b with employer match 
    • Employee Assistance Program 
    • Yoga, Zumba and Book Club, when onsite 
Union/Non-Exempt     
     Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org. 

NO TELEPHONE CALLS PLEASEMUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYSERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYERACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATIONRECOGNIZED BY DEPARTMENT OF JUSTICE;UNITED WAY MEMBER

About Erie Neighborhood House:

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children & youth, mental health & community wellness, adult education & training, legal services, and more.

  • Public Benefits Specialist

    1 month ago

    Chicago, Illinois, United States Erie Neighborhood House Full time

    Job Title: Public Benefits SpecialistErie Neighborhood House is seeking a highly motivated and detail-oriented Public Benefits Specialist to join our team. As a Public Benefits Specialist, you will play a critical role in providing education, navigation, and case management services to low-income, limited English-speaking immigrant community members to...

  • Paralegal - Public Benefits Specialist

    4 weeks ago

    Chicago, Illinois, United States Legal Aid Chicago Full time

    Job Title: Paralegal - Public Benefits SpecialistLegal Aid Chicago is seeking a highly motivated and detail-oriented Paralegal - Public Benefits Specialist to join our team. The ideal candidate will have excellent communication and organizational skills, with a strong ability to work collaboratively with attorneys and other staff members.Job Summary:The...

  • Paralegal - Public Benefits Specialist

    1 month ago

    Chicago, Illinois, United States Legal Aid Chicago Full time

    Job Title: Paralegal - Public Benefits SpecialistLegal Aid Chicago is seeking a highly motivated and detail-oriented Paralegal to join our Public Benefits Practice Group. The successful candidate will be responsible for providing critical support to our attorneys in the Social Security/SSI Outreach, Advocacy and Recovery (SOAR) program.Key...

  • MTSS Specialist

    4 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Chicago Public Schools (CPS) is a leading educational institution in the United States, serving over 320,000 students in 600+ schools and employing nearly 40,000 people, most of them teachers. The district has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that...

  • Compensation and Benefits Specialist

    3 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Chicago Public Schools: A World-Class Learning Experience for Every StudentChicago Public Schools (CPS) is the third-largest school district in the United States, serving over 340,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. The district has set ambitious goals to ensure every student, in every school and every...

  • Paralegal - Public Benefits (SOAR)

    1 month ago

    Chicago, United States Legal Aid Chicago Full time

    Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA+, immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply. For over 50 years, Legal Aid Chicago has...

  • Public Affairs Specialist

    1 month ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job Summary We are seeking a highly skilled Public Affairs Specialist to join our team at the Metropolitan Water Reclamation District of Greater Chicago. The successful candidate will be responsible for developing and implementing public information strategies to promote the District's mission and goals. Key ResponsibilitiesDevelop and write press releases,...

  • Public Affairs Specialist

    7 months ago

    Chicago, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    General Statement Under direction, performs a variety of public information assignments including developing and writing press releases, talking points, presentations, fact sheets, and social media messages, and graphic design. Essential Job Functions Essential job functions are fundamental, core functions common to positions in a...

  • Classroom Support Specialist

    3 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Job Title: Classroom Support SpecialistJob Summary:Chicago Public Schools is seeking a highly motivated and organized Classroom Support Specialist to assist in the instruction of pupils and perform related duties.Job Description:We are looking for a dedicated and detail-oriented individual to join our team as a Classroom Support Specialist. The successful...

  • Public Health Nutrition Specialist

    4 weeks ago

    Chicago, Illinois, United States destinationone Consulting Full time

    At destinationone Consulting, we are dedicated to connecting talented professionals with exciting opportunities in the healthcare sector. We are currently seeking a skilled Public Health Nutrition Specialist to join our team.Key Responsibilities:Assess community nutritional needs and resources to develop effective nutrition programs.Collaborate with local...

  • Senior Public Affairs Specialist

    6 months ago

    Chicago, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    General Statement Under direction, assists in the development and administration of the District’s communication strategy and organizational branding efforts. Essential Job Functions Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties...

  • Associate Director of Public Services

    4 weeks ago

    Chicago, Illinois, United States East Chicago Public Library Full time

    Job SummaryThe East Chicago Public Library is seeking a highly skilled and experienced Associate Director of Public Services to join our team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of public services, including reference, research, programming, and information literacy services.Key...

  • Administrative Support Specialist

    3 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    At Chicago Public Schools, our goal is to provide a world-class education to every student in every neighborhood. We are seeking a highly motivated and reliable Administrative Support Specialist to join our team.Job SummaryThe Administrative Support Specialist will provide critical support to our school-based, network, and central office positions....

  • Public Health Nutrition Specialist

    4 weeks ago

    Chicago, Illinois, United States destinationone Consulting Full time

    Job OverviewDestinationone Consulting is a leading recruitment agency specializing in diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, and Food. We are building a database of opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles...

  • Public Health Nutrition Specialist

    4 weeks ago

    Chicago, Illinois, United States Destinationone Consulting Full time

    Job DescriptionAt Destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, and more. We are dedicated to building a comprehensive data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you...

  • Guidance and Support Specialist

    3 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Chicago Public Schools is seeking an exceptional Guidance and Support Specialist to join our educational leadership team. As a vital member of our team, you will provide comprehensive, developmental supports within the academic, personal/social, and career domains to ensure that today's students become the productive, well-adjusted adults of tomorrow.The...

  • Occupational Therapist

    4 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Job SummaryThe Chicago Public Schools (CPS) is seeking a highly skilled Occupational Therapist to join our team. As an Occupational Therapist, you will provide services to students with special needs, helping them to benefit from their educational program and achieve their full potential.Key ResponsibilitiesProvide occupational therapy services to students...

  • Instructional Support Leader Transformation Specialist

    2 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    At Chicago Public Schools, we strive to provide a world-class learning experience for every student, every school, and every neighborhood. Our mission is to ensure that every student has access to a rigorous and engaging education that prepares them for success in college, career, and civic life.To achieve this mission, we are seeking an Instructional...

  • Intervention Specialist

    1 month ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    Job Title: Intervention SpecialistThe Intervention Specialist will work with small groups of students who require academic and executive functioning support in reading, math, and other subject areas in grades K-8. The role may involve monitoring lunch/recess, working in a classroom, and/or in a pull-out setting to support students. The Intervention...

  • Restorative Justice Specialist

    3 weeks ago

    Chicago, Illinois, United States Chicago Public Schools Full time

    At Chicago Public Schools, we are committed to creating a safe and inclusive environment for all students. We are seeking a highly skilled and dedicated Restorative Justice Specialist to join our team and help build a culture of healing and safety throughout our schools.The Restorative Justice Specialist will play a critical role in facilitating restorative...