Admissions Specialist
1 week ago
Mn Adult & Teen Challenge is seeking an Admissions Specialist to join our team in helping transform lives. When you work for MnTC, you're a part of culture recognized for work life balance, supportive managers and employee appreciation
"At MnTC, I'm a part of a family team; I get to make a difference in the lives of others, and I feel valued & appreciated." - current employee who's been with the organization for over 25 years
Admissions Specialist Purpose: Assist in ensuring that all applications for enrollment are processed in a professional manner and admit all eligible applicants as quickly and efficiently as possible.
Essential duties and responsibilities:
70% Client Applications:
- Provide program information to the public in a courteous and professional manner.
- Send out client applications as soon as possible when requested.
- Complete applications over the phone to expedite entry or referral to more suitable program as quickly as possible.
- Enter required information in the application database each time an application is sent out, received, or additional information is obtained.
- Follow up on all applications sent within three business days.
- Process applications as quickly and efficiently as possible.
- Review all client applications and insure that sufficient information is obtained to assist in determining whether or not the applicant is a fit for our program.
- Network with the social service, judicial community with professionalism and etiquette
- Assist in scheduling a time and date for admission on all approved applications.
- File non-accepted applications and enter appropriate information in application database.
- Notify the Admissions Supervisor of any problems or concerns encountered.
- Assist clients in compliance with established procedures.
- Prepare and chart admission forms for proper completion.
- Enter required information into the client database for each client admitted.
- Assist in ensuring that GRH application forms are properly completed and submitted to the Social Services Coordinator.
- Notify the Admissions Supervisor of any problems or concerns encountered.
- Assist with the call log
- Assist with the receptionist desk
- Other duties as assigned by supervisor or senior management
- Bachelor's degree or 3 years' experience in an admissions, administrative or customer service position
- Strong ability to relate to people with life-controlling problems.
- Excellent written and verbal skills.
- Very well organized.
- Maintain professional standards of conduct and appearance with co-workers and the public.
- Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.
- Ability to remain on task and follow through projects to their completion.
- Documented 1 year freedom from chemical use problems
- Exhibit strong commitment to the organization and dedicated to the spiritual restoration of hurting adults and troubled teens.
- Possession of a valid driver's license and a clean driving record that will be accepted by this organization's vehicle insurance carrier.
- Ability to successfully complete background check process.
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