Customer Service Representative
4 weeks ago
Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility. ESSENTIAL JOB DUTIES: Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes. Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel. Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources). Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME. Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures. Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail. Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate. Process customer payments, as appropriate. Perform collection responsibilities, as assigned. Maintain office cleanliness. Scheduling Responsibilities (as assigned): Process daily the open work order reports and coordinate technicians’ schedules; schedule technicians to maximize the full shift. Manage master schedule including all technicians’ schedules and work order for immediate review by direct supervisor and leadership. Leverage future scheduling with Accounts Receivable concerns concerning past due accounts. Resolve any scheduling conflicts including verifying and/or update account details, as needed. Other duties may be assigned. Qualifications The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: High School Diploma or GED, required Experience, Knowledge, Skill Requirements: 2 years customer service 2 years of professional computer experience 1 year front desk experience 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant). Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required. Other Qualifications: Valid driver’s license with acceptable driving record required. Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement. Physical & Work Environment Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. #J-18808-Ljbffr
-
Customer Service Representative
4 weeks ago
Concord, United States U-Haul Full timeLocation: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
1 week ago
Concord, California, United States Patterson Companies Full timeAbout the RolePatterson Companies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our internal and external customers, sales representatives, and manufacturing partners.Key ResponsibilitiesProcess and ensure accuracy of...
-
Customer Service Representative
4 days ago
Concord, New Hampshire, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesRespond to customer inquiries and complaintsGather...
-
Customer Service Representative
1 month ago
Concord, United States Bellwether Staffing Solutions Full timeWe are currently recruiting for a Customer Service Representative in Concord, NC. This role is in-office 5 days week. Standard business hours Mon Fri. The Customer Service Representative will provide support to the designated outside sales team across the US territory, aiming to meet or surpass monthly sales targets. 55K 68K Base + Benefits Package ...
-
Customer Service Representative
1 month ago
Concord, United States Bellwether Staffing Solutions Full timeWe are currently recruiting for a Customer Service Representative in Concord, NC. This role is in-office 5 days week. Standard business hours Mon – Fri. The Customer Service Representative will provide support to the designated outside sales team across the US territory, aiming to meet or surpass monthly sales targets. 55K – 68K Base + Benefits...
-
Customer Service Representative
1 month ago
Concord, United States Bellwether Staffing Solutions Full timeWe are currently recruiting for a Customer Service Representative in Concord, NC. This role is in-office 5 days week. Standard business hours Mon – Fri. The Customer Service Representative will provide support to the designated outside sales team across the US territory, aiming to meet or surpass monthly sales targets. 55K – 68K Base + Benefits...
-
Customer Service Representative
1 month ago
Concord, United States Patterson Full timePatterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...
-
Customer Service Representative
1 week ago
Concord, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 2291 Monument Bl, Concord, California 94520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
2 days ago
Concord, Massachusetts, United States Emerson Hospital Full timeCustomer Service Representative - Per DiemJob SummaryAs a valued member of the Emerson Hospital team, the Customer Service Representative plays a critical role in ensuring exceptional patient care and satisfaction. Reporting to the Customer Service Supervisor, this position is responsible for handling all patient inquiries in a courteous and timely...
-
Customer Service Representative
4 weeks ago
Concord, United States TeleTech Holdings, Inc. Full timeWelcome! Please sign in or register with us. | My Account Options Job Description - Customer Service Representative (03XL2) Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.As a Customer Service Representative working onsite in Concord, NC office , you’ll be a part of...
-
Customer Service Representative
4 days ago
Concord, North Carolina, United States Nothing Bundt Cakes Full timeJob Description**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing...
-
Customer Service Representative
2 weeks ago
Concord, United States Garnet River Full time $20Job DescriptionJob DescriptionWe are currently seeking a Customer Service Representative for our client in Concord, CA. The Customer Service Representative provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all...
-
Customer Service Representative
1 month ago
Concord, United States Patterson Companies Full timePatterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...
-
Customer Service Representative
2 months ago
Concord, United States U-Haul Full timeLocation: 855 Concord Pkwy S, Concord, North Carolina 28027 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 months ago
Concord, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 2291 Monument Bl, Concord, California 94520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
3 months ago
Concord, United States U-Haul Full timeLocation: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
1 week ago
Concord, New Hampshire, United States Global Channel Management Full timePosition Overview:The Customer Service Representative plays a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues effectively. This position requires a minimum of 1 year of relevant experience in a customer service environment.Key Requirements:Availability: Monday to Friday, 8:00 AM to 4:30 PMExperience in a call...
-
Customer Service Representative
1 week ago
Concord, New Hampshire, United States Concord Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Concord Hospital. As a key member of our Call Center, you will be responsible for providing exceptional patient care and support through various call center tasks.Key ResponsibilitiesAnswer incoming calls and triage patients in a timely and...
-
Utility Customer Service Representative
5 hours ago
Concord, United States City of Concord New Hampshire Full timePerforms technical and administrative work related to water and wastewater customer representation. Receives customer complaints and inquiries regarding meter reading, work order assignments, water leaks, water conservation, water, and wastewater. Customer Service, Customer Service Representative, Utility, Representative, Processing, Wastewater, Retail
-
Customer Service Representative
4 days ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryAs a key member of the Emerson Hospital team, the Customer Service Representative will be responsible for handling all patient inquiries in a courteous and timely manner. This role requires strong communication and customer service skills to work with patients on various diets and assist them in selecting nutritious meal options.Key...
