UKG Applications Specialist

2 weeks ago

Houston, United States Targa Full time
POSITION SUMMARY:

The HRIS Applications Specialist is a technical resource skilled in the management and support of one or more HRIS applications and provides support services to business users. The primary focus for the Specialist is to be responsible for maintaining and monitoring the Human Capital Management (HCM) /Human Resource Information Systems (HRIS) to maximize availability and performance, provide troubleshooting and corrective action to resolve business issues, and ensures the usability and support for application enhancements and bug fixes. Secondarily the Specialist will provide similar support for other Corporate systems. The Specialist will act as a Subject Matter Expert for application functionality, solutions, training, and documentation. Although the Specialist position is not a pure development role, it will require the use of some development/programmer competencies to complete work efforts. This role sits within IT and not in HR and will not be doing any day-to-day HR functions.

JOB FUNCTIONS AND RESPONSIBILITIES:
  • Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
  • Maintain an end-to-end understanding of functional aspects of applications and associated business processes.
  • Provide technical direction/assistance for assigned applications, including but not limited to UKG Pro, UKG WFM (Dimensions), UKG Business Intelligence (People Analytics)
  • Monitor incoming service requests and incidents for assigned application(s)
  • Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue.
  • Work directly with users to identify and resolve issues adversely impacting business processes.
  • Identify solution alternatives to address issues raised throughout service requests or incident lifecycle.
  • Utilize 3rd parties and vendor support as defined within existing support arrangements, and escalate additional (billable) support to appropriate IT management for approval.
  • Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
  • Complete high-level designs and associated estimates to meet defined requirements.
  • Monitor application backlog (service requests, incidents) and keep open items updated with current efforts.
  • Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in the area of responsibility along with regular audits to validate accuracy.
  • Develop documentation and provide training to users as appropriate.
  • Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications.
  • Participates in the implementation project and provides input to IT Project Management Office to support clear and concise requirements definitions.
  • Assist team members in handling major incidents for assigned applications; identify the root cause and short or long-term solutions.
  • Informally mentor less experienced team members on an as-needed basis
  • Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management
  • Develop customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
  • Monitor systems and be available outside of normal working hours to support systems.
  • Performs other duties as assigned.
MINIMUM ESSENTIAL QUALIFICATIONS:
  • Bachelor's Degree in Computer Science, MIS, and/or equivalent work experience in a related field
  • 5+ years of experience supporting HRIS applications
  • 3-5 years of experience with Oracle and SQL databases (including stored procedures, triggers, and scripts)
  • 2+ years of experience in application development or a programming language
  • Must have extensive hands-on experience with UKG Pro, UKG WFM (Dimensions), UKG Business Intelligence (People Analytics)
  • Familiarity with any of the HRIS products like Workday, SAP HCM, Oracle Fusion HCM, Kronos, ADP Vantage HCM, Lawson HCM, Oracle Taleo, SumTotal, SilkRoad
  • Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures.
  • Familiarity with Sarbanes Oxley IT Change management controls
  • Strong written and verbal communication skills with an aptitude for problem-solving
  • Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information.
  • Must be able to analyze data and provide insights as needed.
  • Must support Integrations between HRIS/HCM and other systems, including learning new technologies as needed.
  • Experience delivering solutions that align with business strategies.
  • Experience troubleshooting complicated issues across multiple systems and driving to solutions.
  • Experience supporting resources performing user acceptance, regression, and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched, and closed on time.
  • Experience providing technical solutions to non-technical individuals.
  • Demonstrated team-building skills.
  • Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude.
  • Willingness to travel to company locations (up to 5%)
  • Ability to support system outages and/or system issues outside of regular business hours when needed.
  • Regular and reliable attendance
PREFERRED QUALIFICATIONS:
  • Experience with UKG Pro, UKG Dimensions, UKG Business Intelligence (People Analytics)
  • ITIL Foundations certified
  • Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)

EQUAL EMPLOYMENT OPPORTUNITY:

Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Targa's policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.

  • HRIS Applications Specialist

    3 weeks ago

    Houston, United States Clearpoint Full time

    Title: HRIS Applications Specialist Client: Oil & Gas Energy Location: Houston, TX Type: Direct-Hire Salary: $125-$140k/year (DOE) Summary : The HRIS Applications Specialist is a technical resource skilled in the management and support of one or more HRIS applications and provides support services to business users. The primary focus for the Specialist is...

  • HRIS Applications Specialist

    3 months ago

    Houston, United States Clearpoint Full time

    TITLE: HRIS Applications Specialist CLIENT: Oil & Gas LOCATION: Houston, TX TYPE: Permanent SALARY: $125-$140k/year (DOE) POSITION SUMMARY: The HRIS Applications Specialist is a technical resource skilled in the management and support of one or more HRIS applications and provides support services to business users. The primary focus for the Specialist is to...

  • HRIS Applications Specialist

    4 weeks ago

    Houston, United States ClearpointCo Full time

    Title: HRIS Applications SpecialistClient: Oil & Gas EnergyLocation: Houston, TXType: Direct-HireSalary: $125-$140k/year (DOE)Summary:The HRIS Applications Specialist is a technical resource skilled in the management and support of one or more HRIS applications and provides support services to business users. The primary focus for the Specialist is to be...

  • HRIS Applications Specialist

    4 weeks ago

    Houston, United States ClearpointCo Full time

    Title: HRIS Applications SpecialistClient: Oil & Gas EnergyLocation: Houston, TXType: Direct-HireSalary: $125-$140k/year (DOE)Summary:The HRIS Applications Specialist is a technical resource skilled in the management and support of one or more HRIS applications and provides support services to business users. The primary focus for the Specialist is to be...

  • Recruitment Specialist

    3 weeks ago

    Houston, United States AIV L.P. Full time

    Objective: The Recruitment Specialist will be responsible for managing the full recruitment cycle, from sourcing and attracting candidates to onboarding new hires for AIV & GCM globally. This role will be essential in overseeing the recruiting and onboarding aspects of our UKG system implementation, ensuring its effective integration to support our HR...

  • Applications Specialist

    2 months ago

    Houston, United States COSA Xentaur Corp Full time

    Job Type Full-time Description Process Insights, Inc. (PI) is a fast growing, innovative global company, focused on differentiated analytical solutions and technologies used in critical-mission applications in chemical, industrial, semiconductor, environmental, clean energy, life sciences, agriculture, food & beverage and other continuous process industries....

  • HR Analyst

    3 days ago

    Houston, United States Burnett Specialists Full time

    Job DescriptionJob DescriptionBurnettSpecialists is excited to announce the role of HR Analyst for our esteemedclient. This is an opportunity to work with a leading organization in theindustry, managing a diverse portfolio of HR system applications and projects.As an HR Analyst, you will play a crucial role in supporting organizationalchange, maintaining...

  • Cash Application Specialist

    4 weeks ago

    Houston, United States Essentra Full time

    Job DescriptionJob DescriptionEssentrais immediately hiring aCash Application Specialistto join our team at ourHouston, TX facility. As aCash Application Specialist,you will be required for posting a high volume of cash and credit cards in accordance with internal controls and relevant accounting policies. What we offer:Compensationstarting at...

  • Cash Application Specialist

    4 days ago

    Houston, United States Essentra Full time

    Job DescriptionJob DescriptionEssentrais immediately hiring aCash Application Specialistto join our team at ourHouston, TX facility. As aCash Application Specialist,you will be required for posting a high volume of cash and credit cards in accordance with internal controls and relevant accounting policies. What we offer:Compensationstarting at...

  • Human Resources and Data

    3 weeks ago

    Houston, United States Primary Services Full time

    Advance your HR career with a Fortune 500 company offering a hybrid work schedule and excellent growth opportunities. Be part of a dynamic team that values innovation and strategic impact in the HR field.Primary Services is excited to announce the role of Human Resources and Data for our client. This is an opportunity to work with a leading organization in...

  • Healthcare Application Specialist

    2 weeks ago

    Houston, Texas, United States Houston Methodist Full time

    Position Overview As a key member of the Houston Methodist team, the Healthcare Application Specialist plays a vital role in providing mid-level support and configuration for designated applications. This role involves assisting, training, and guiding users in the effective operation and management of systems. The Healthcare Application Specialist is...

  • **Applications Support Specialist**

    7 days ago

    Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...

  • **Applications Support Specialist**

    1 week ago

    Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...

  • Applications Specialist

    2 months ago

    Houston, United States LSI Industries, Inc. Full time

    Job DescriptionJob DescriptionBuild your Career with an Industry LeaderHeadquartered in Cincinnati, LSI Industries (NASDAQ: LYTS) specializes in the creation of advanced lighting, graphics, and display solutions. The Company’s American-made products, which include lighting, print graphics, digital graphics, millwork, metal and refrigerated products, and...

  • Application Fulfillment Specialist

    3 months ago

    Houston, United States Covr Financial Technologies Full time

    Job DescriptionJob DescriptionAPPLICATION FULFILLMENT SPECIALISTREPORTS TO: Application Fulfillment ManagerDEPARTMENT: OperationsPAY: $18-$20 per hour with potential incentive bonuses. FLSA STATUS: Non-ExemptWORK SCHEDULE: Tuesday to Saturday 11amCST to 8pm CST OR Wednesday to Saturday 9amCST to 8pmCSTLOCATION: Houston, Texas (onsite)This is a great...

  • Sr. Application Fulfillment Specialist

    3 months ago

    Houston, United States Covr Financial Technologies Full time

    Job DescriptionJob DescriptionREPORTS TO: Sr. Application Fulfillment SpecialistDEPARTMENT: OperationsFLSA STATUS: Non-ExemptTRAVEL: NoneWORK SCHEDULE: Tuesday to Saturday 11am to 8pm CST OR Wednesday to Saturday 9am to 8pm CSTLOCATION: fully onsite Houston, Texas COMPANY OVERVIEW:Covr Technologies is a market leading insurance-as-a-services platform...

  • Geoscience Application Specialist

    2 weeks ago

    Houston, Texas, United States TGNR HOLDCO LLC Full time

    Job OverviewThe Geoscience Application Specialist plays a crucial role in the development, configuration, maintenance, and technical support of geoscience-related software applications. This position demands outstanding customer service skills and a proactive approach to managing various technology tasks, ranging from straightforward to complex. The role...

  • Geoscience Applications Specialist

    2 weeks ago

    Houston, Texas, United States TGNR HOLDCO LLC Full time

    Job OverviewThe Geoscience Applications Specialist plays a crucial role in the development, configuration, maintenance, and technical support of geoscience-related software applications. This position is essential for ensuring exceptional user support and managing a variety of technology tasks, both straightforward and complex. The role reports directly to...

  • Epigenomics Application Specialist

    3 weeks ago

    Houston, Texas, United States Hologic Full time

    Diagenode is an international biotech company that develops and commercializes innovative instruments and reagents systems for Life Science research and molecular diagnostics. Founded in 2003, the Group is headquartered in Belgium, with a North American subsidiary in New Jersey, US.The Epigenomics Application Specialist role we are looking to fulfill offers...

  • Senior Applications Specialist

    1 week ago

    Houston, Texas, United States Houston Methodist Full time

    Position OverviewAt Houston Methodist, the Senior Applications Specialist role is pivotal in delivering expert-level support and configuration for designated applications. This position involves providing assistance, training, and support to clients and junior analysts in the management and operation of systems.Key Responsibilities- Mentor and train junior...