ADMINISTRATIVE REPRESENTATIVE III
2 months ago
DEPARTMENT:
Finance
HOURS OF WORK:
Monday thru Friday; 8:00 AM to 5:00 PM
LOCATION:
632 W 6th Ave, Ste 300. Anchorage, AK
The Administrative Representative III will provide a wide range of Customer Service. The primary position duties are reviewing and processing Senior Citizen, Residential, Disabled Veteran and Military, Service/Widow and Widower Exemptions by using tools to analyze and investigate data from municipal databases as well as outside sources, this information will be used to determine eligibility of pertinent exemptions based off Municipal Code and Alaska Statue. Ability to interpret and apply Municipal Code regarding exemptions and ensuring that applicants meet the qualifications necessary to receive an exemption. Skills to offer recommendations to unqualified applicants for possible removal of exemption that align with departmental standards and policies. The Administrative Representative III will also ensure the owner of the record is up to date within the municipal database and will be offering, support to the Board of Equalization, and be a key source of support for the Administrative Representative II to ensure customers are receiving the quality care that they expect.
High school diploma, GED, or equivalent
and
three
(3)
years of customer service experience or equivalent.
Preferences:
Alaska Association of Assessing Officers (AAAO) Assessment Administration
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
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