Sales and Events Coordinator

3 weeks ago

Atlantic City, United States Showboat Hotel & Island Waterpark Full time

Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.

The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.

As a Hotel Sales and Events Coordinator, you will be responsible for supporting the sales team in various administrative and coordination tasks to ensure the smooth and efficient operation of the hotel's sales department. Your role involves assisting in the implementation of sales strategies, managing client relationships, and facilitating communication between the sales team and other hotel departments. The Hotel Sales Coordinator plays a key role in optimizing revenue and providing excellent customer service to clients.

Key Responsibilities:

  1. Administrative Support:
  • Provide administrative support to the sales and events teams, including scheduling appointments, preparing documents, and handling correspondence.
  • Assist in the preparation of sales presentations, proposals, and contracts.
  • Maintain organized and up-to-date records of client interactions, contracts, and sales and events activities.
Client Interaction:
  • Act as a point of contact for clients, responding to inquiries, providing information, and coordinating site visits.
  • Assist in building and maintaining positive relationships with clients to encourage repeat business and referrals.
Coordination with Other Departments:
  • Collaborate with various hotel departments, including catering, events, and housekeeping, to coordinate services and meet client requirements.
  • Communicate client needs and preferences to relevant departments to ensure seamless execution of services.
Sales Support:
  • Assist in the development and implementation of group room sales strategies to achieve revenue goals.
  • Prepare reports on sales performance, client feedback, and market trends for management review.
Event Planning Assistance:
  • Support the coordination of events and meetings by ensuring that all relevant information is communicated to the appropriate hotel departments.
  • Assist in the preparation of event timelines, schedules, and logistics.
Communication and Follow-Up:
  • Communicate with clients before, during, and after events to ensure satisfaction and gather feedback.
  • Follow up with clients post-event to maintain relationships and gather testimonials for marketing purposes.
  • Communicate event details and requirements to relevant hotel departments to ensure seamless execution.

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