Bellman/Guest Services
4 weeks ago
What you will be doing
- Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.
- Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.
- Safely drive the hotel shuttle van.
- Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
- Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc).
- Respond to request for bell services within 2 minutes.
39405 Murrieta Springs Road, Murrieta, California 92563
We invite you to experience the mineral-rich water for relaxation, reflection, and renewal at our Southern California resort. Our beautiful accommodations offer a peaceful one-of-a-kind Southern California experience and hot spring respite to restore your well-being. Discover everything you need for a perfect getaway, including dozens of soaking pools, unique wellness activities and offerings, spa treatments to complement your health restoration, and fresh and intentional dining options.
Requirements
What we are looking for
- Highwork ethic and self-initiative, ability to work in high pressure situations.
- Maybe required to work varying schedules to include nights, weekends, and holidays
- Provenexperience with strong customer service skills, including ability to handle guest complaints and/or concerns.
- Possessa valid state driver's license (or chauffeur's license if required) and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record.
- Someonewho enjoys working as and being part of a team that provides great experiences for our Guests
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