Identity Management Support Specialist
4 weeks ago
** Identity Management Support Specialist**
**Job Category****:** IT **Requisition Number****:** IDMSU005066 Showing 1 location **Job Details**
**Description**
**Position Information**
Job Title: IDM Support Specialist
Department: IT Identity Management
FLSA Status: Non-Exempt
Reports to: IDM Manager
Full/Part Time Status: Full-Time
Work Location: Gardena, CA
Travel Requirement: 0-10%
**Education**
Minimum Education Level: Associates Degree
Combination of Experience and Education can meet the job requirements: Yes
**Language Requirement**
English: Written: Advanced Verbal: Fluent
Korean: Written: N/A Verbal: N/A
**Computer/Systems Knowledge Requirements**
Microsoft Outlook: Intermediate
Microsoft Word: Intermediate
Microsoft Excel: Intermediate
Microsoft PowerPoint: Intermediate
Active Directory: Intermediate
**Responsibilities & Duties**
Works with the IDM leadership in scheduling, coordinating, and performing User Access Review (UAR) activities
Works with IT support teams, business unit and application stakeholders in identifying and correcting user access issues as required
Performs administration of user accounts for bank applications as assigned
Processes IDM tasks as assigned utilizing the IT ticketing system
Assists the IDM team leadership in completing tasks for department and/or company initiatives
Performs tasks as assigned to meet and audit/examiner requests
Gathers information related to supported application user security and escalates application security issues as needed
Responsible for documenting and managing tasks and schedules of the user access review process through completion
Provides UAR documentation as required to second line for monitoring requirements
Participate in the planning, development, and task execution of IDM initiatives
Works with other bank units to gather requirements/information as needed for completion of projects and initiatives
Assists analysts, designers, and system owners in the testing of access systems as assigned
Ensures assigned deliverables are met and meet quality standards
Assists the IDM leadership in coordination and completion of initiatives to resolve audit deficiencies and recommendations
Ensures IT control guidelines, policies and procedures are followed appropriately
Looks for continual improvement opportunities for support processes and makes recommendations as appropriate.
Creates documentation on IDM support process and procedures as assigned
**Job Qualifications/Requirements**
Required: Minimum of 1-3 years of experience in Information Technology or related access control area
Required: Required: Basic understanding of data privacy and NPPI regulations
Required: Basic understanding of provisioning and knowledge of least privilege methodology
Required: Ability to respond effectively to the most sensitive inquiries or complaints.
Required: Willing to learn and grow knowledge around data and access security principals
Required: Basic analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Required: Knowledge of applicable laws and regulations as they relate to security
Required: Strong understanding of the organizations goals and objectives
Required: Ability to speak and provide written communication in a manner that lends to cooperation with peers and user groups
Required: Basic understanding of banking and financial systems.
Required: Ability to remain flexible to adapt to changes in the work environment.
Required: Ability to take initiative and prioritize and coordinate tasks; good time-management, problem prevention, and problem-solving skills.
Must adhere to all banks policies
**Physical Demands**
Lifting/Carrying
Under 10 lbs: Occasional (1% - 33% of the time)
1120 lbs: Occasional (1% - 33% of the time)
Pushing/Pulling
Under 10 lbs: Occasional (1% - 33% of the time)
1120 lbs: Occasional (1% - 33% of the time)
Twisting/Turning
Reach over shoulder: Rarely (Less than 1 hour per week)
Reach over head: Rarely (Less than 1 hour per week)
Reach outward: Rarely (Less than 1 hour per week)
Climb: Rarely (Less than 1 hour per week)
Crawl: Rarely (Less than 1 hour per week)
Kneel: Rarely (Less than 1 hour per week)
Squat: Rarely (Less than 1 hour per week)
Sit: Constant (Over 66% of the time)
Walk-Normal Surfaces: Frequent (34% - 66% of the time)
Walk-Uneven Surfaces: Rarely (Less than 1 hour per week)
Walk-Slippery Surfaces: Rarely (Less than 1 hour per week)
Stand: Occasional (1% - 33% of the time)
Bend: Occasional (1% - 33% of the time)
Other
Keyboard/Ten Key: Constant (Over 66% of the time)
Fingering (fine dexterity): Occasional (1% - 33% of the time)
Handling (grasping, holding): Occasional (1% - 33% of the time)
Repetitive Motion Hands: Occasional (1% - 33% of the time)
Repetitive Motion Feet: Occasional (1% - 33% of the time)
**Position Information**
Job Title: IDM Support Specialist
Department: IT Identity Management
FLSA Status: Non-Exempt
Reports to: IDM Manager
Full/Part Time Status: Full-Time
Work Location: Gardena, CA
Travel Requirement: 0-10%
**Education**
Minimum Education Level: Associates Degree
Combination of Experience and Education can meet the job requirements: Yes
**Language Requirement**
English: Written: Advanced Verbal: Fluent
Korean: Written: N/A Verbal: N/A
**Computer/Systems Knowledge Requirements**
Microsoft Outlook: Intermediate
Microsoft Word: Intermediate
Microsoft Excel: Intermediate
Microsoft PowerPoint: Intermediate
Active Directory: Intermediate
**Responsibilities & Duties**
Works with the IDM leadership in scheduling, coordinating, and performing User Access Review (UAR) activities
Works with IT support teams, business unit and application stakeholders in identifying and correcting user access issues as required
Performs administration of user accounts for bank applications as assigned
Processes IDM tasks as assigned utilizing the IT ticketing system
Assists the IDM team leadership in completing tasks for department and/or company initiatives
Performs tasks as assigned to meet and audit/examiner requests
Gathers information related to supported application user security and escalates application security issues as needed
Responsible for documenting and managing tasks and schedules of the user access review process through completion
Provides UAR documentation as required to second line for monitoring requirements
Participate in the planning, development, and task execution of IDM initiatives
Works with other bank units to gather requirements/information as needed for completion of projects and initiatives
Assists analysts, designers, and system owners in the testing of access systems as assigned
Ensures assigned deliverables are met and meet quality standards
Assists the IDM leadership in coordination and completion of initiatives to resolve audit deficiencies and recommendations
Ensures IT control guidelines, policies and procedures are followed appropriately
Looks for continual improvement opportunities for support processes and makes recommendations as appropriate.
Creates documentation on IDM support process and procedures as assigned
**Job Qualifications/Requirements**
Required: Minimum of 1-3 years of experience in Information Technology or related access control area
Required: Required: Basic understanding of data privacy and NPPI regulations
Required: Basic understanding of provisioning and knowledge of least privilege methodology
Required: Ability to respond effectively to the most sensitive inquiries or complaints.
Required: Willing to learn and grow knowledge around data and access security principals
Required: Basic analytical skills including the ability to define problems, collect data, establish facts, and draw co
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