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Care Coordinator

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Leawood, United States Town Plaza Family Practice Full time

Description IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Care Coordinator today with Town Plaza Family Practice.BenefitsTown Plaza Family Practice, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsCome join our team as a(an) Care Coordinator. We care for our community Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply TodayJob Summary and QualificationsThe Care Coordinator directs, plans, and supports PSG practices in successfully meeting CMS, ACO andpayor care coordination and quality initiatives.Maintains knowledge of payor and regulatory requirements with the ability to work effectively under pressureAttends learning sessions and shares information learned with team membersCollaborates with interdisciplinary team(s) to achieve the organization’s coordination of care goals, quality goals, and financial performance goalsPrepares, conducts, and manages in-person and virtual meetings with practice managers, staff, providers and Care Managers to communicate results and provide education on opportunities for improvementPrepares and submits minutes from all meetings, as directedMaintains the strictest confidentiality in the areas of patient, employee, and physician relationsPractices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”Acts as a patient advocate to facilitate improved patient outcomesPerforms related work and additional duties as requested by supervisorCare Gaps Monitors patient compliance with preventive screening processes using internal and payor reporting toolsAccesses portals as necessary to prepare reports and other documents to evaluate progress and prioritize workloadCommunicates via telephone and other virtual tools with patients regarding care needs, documenting communications appropriately in the electronic medical recordPrepares and maintains patient charting as needed and performs medical record reviews for payor projectsAssists in securing and submitting necessary documentation for annual patient assessment forms (PAFs)Identifies and communicates potential behavioral health care gaps as appropriateTransitions of Care Contacts patients after an emergency department encounter or hospital discharge to identify the need for a follow-up appointment, community resource needs, etc.Refers patients for care management, as neededDocuments activities in the medical record to support transition of care services as specified by CMS and other program requirementsCare Management Uses available tools to identify at-risk patientsRefers patients for medical and/or behavioral health care management, as neededDocuments efforts in accordance with established workflow protocolsIdentifies patients eligible for chronic care managementIn partnership with the Care Manager, ensures comprehensive chronic care management is established for eligible patients· In collaboration with the Care Manager, oversees and executes on patient care plansManages patient referrals to medical or behavioral health specialists as directed by Care ManagerAssists in identifying and engaging community resources to assist patients as neededPopulation Health Assists with practice and provider empanelment processesSchedules appointments related to preventive care, chronic disease management, and/or integrated behavioral healthPrepares and maintains care coordination reports and provides periodic updates to practice leaders and providersConducts wellness campaigns for targeted, focus areasEDUCATION: Graduate of a certified Medical Assistant program, Nursing Assistant, LPN/LVN, or other healthcare education requiredEXPERIENCE:One year of medical office, care coordination, or utilization experience highly preferred CERTIFICATION/LICENSE: Medical Assistant Certification or LPN/LVN - preferredPhysician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.""The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply todayWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.