Guest Services Coordinator

1 week ago


Leawood, Kansas, United States HCI Hospitality Full time

Guest Services Coordinator

Company Overview

About HCI Hospitality -

At HCI Hospitality, we pride ourselves on delivering exceptional service to our clients and their guests. Our dedicated team ensures a welcoming environment, focusing on providing outstanding hospitality and care for all visitors.

Position Overview

We are currently seeking a friendly and customer-focused Guest Services Coordinator. In this role, you will manage the front desk operations while ensuring a positive experience for all guests. Your responsibilities will include warmly welcoming guests, managing check-ins and check-outs, updating guest profiles, and processing payments for services.

Key Responsibilities

Guest Interaction and Service

  • Greet guests promptly and with a friendly demeanor.
  • Provide exceptional customer service both in person and over the phone.
  • Conduct informative tours for guests during orientation sessions.
  • Perform thorough assessments to ensure guest satisfaction.

Organizational Skills and Administration

  • Maintain an organized front desk with meticulous attention to detail.
  • Quickly learn and utilize the company’s POS system and Microsoft Office applications.
  • Promote and sell various services and products offered.
  • Manage guest check-ins and check-outs efficiently.
  • Handle administrative tasks such as document management and invoicing.

Team Collaboration and Communication

  • Work collaboratively with management and team members.
  • Maintain a positive attitude and be open to new ideas and changes.

Facility Maintenance and Cleanliness

  • Ensure the front desk area and lobby are clean and organized.
  • Uphold high standards of cleanliness throughout the facility.

Qualifications

Requirements for the Guest Services Coordinator:

  • Availability to work flexible hours, including early mornings and evenings.
  • Willingness to work 30 to 40 hours per week, including weekends and holidays.
  • Prior customer service experience is preferred.
  • Reliable transportation is necessary.
  • Ability to manage multiple tasks while maintaining a positive demeanor.
  • Comfortable working with a diverse range of guests.

Additional Information

This position offers a dynamic work environment where you can thrive and contribute to a team dedicated to excellence in hospitality.



  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services CoordinatorCompany OverviewAbout HCI Hospitality -At HCI Hospitality, we pride ourselves on delivering exceptional service to our guests. Our dedicated team is committed to creating memorable experiences through our comprehensive hospitality services, ensuring that every guest feels valued and cared for.Position OverviewWe are currently...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Pet Care FacilityCompany OverviewAt HCI Hospitality, we pride ourselves on our dedicated team of pet enthusiasts and exceptional facilities that enable us to deliver outstanding daycare, boarding, grooming, and training services for our furry friends and their human companions. Our focus is on ensuring the happiness, safety, and...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Doggy DaycareCompany OverviewAt HCI Hospitality, we pride ourselves on delivering exceptional care and services for both our furry guests and their human companions. Our dedicated team ensures a safe, enjoyable, and enriching environment for all pets entrusted to us.Position OverviewWe are currently seeking a friendly and...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Doggy DaycareCompany OverviewAt HCI Hospitality, we pride ourselves on our exceptional team of pet enthusiasts and our modern facilities that provide outstanding daycare, boarding, grooming, and training services for our furry guests and their human companions. Our focus is on ensuring the happiness, safety, and well-being of...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Doggy DaycareCompany OverviewAt HCI Hospitality, we pride ourselves on our dedicated team of pet enthusiasts and our top-tier facilities that provide exceptional daycare, boarding, grooming, and training services for our furry guests and their human companions. Our focus is on ensuring the happiness, safety, and well-being of...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Reception CoordinatorCompany OverviewAbout HCI Hospitality -At HCI Hospitality, we pride ourselves on delivering exceptional service to our guests. Our dedicated team ensures a welcoming atmosphere while providing top-tier hospitality services. We are committed to creating memorable experiences for both our guests and their companions.Position OverviewWe are...

  • Service Ambassador

    6 days ago


    Leawood, Kansas, United States Red Door Woodfired Grill Full time

    About Red Door Woodfired GrillWe are a fast-growing, locally-owned restaurant concept in the Kansas City area, expanding to multiple locations in the metro. Our mission is to provide an exceptional dining experience for our guests, and we're looking for passionate individuals to join our team.Job SummaryWe are seeking a Host Team Member to join our team at...


  • Leawood, Kansas, United States RA Sushi Full time

    Job Summary:As a key member of our RA Sushi team, the Bartender - PT is responsible for providing exceptional beverage service to our guests. This role involves a range of tasks, including preparing drinks, maintaining a clean and organized bar area, and ensuring that our guests have a memorable experience.Responsibilities:Prepare and serve drinks to guests,...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Hospitality IndustryCompany OverviewAt HCI Hospitality, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our dedicated team is committed to ensuring a welcoming and enjoyable environment for all visitors.Position OverviewWe are seeking enthusiastic and customer-focused...


  • Leawood, Kansas, United States HCI Hospitality Full time

    Guest Services Coordinator - Pet Care FacilityCompany OverviewAt HCI Hospitality, we pride ourselves on our dedicated team of pet enthusiasts and our exceptional facilities that deliver outstanding daycare, boarding, grooming, and training services for our furry guests and their human companions. Our focus is on ensuring the happiness, safety, and well-being...

  • LTSS Care Coordinator

    2 weeks ago


    Leawood, Kansas, United States Elevance Health, Inc. Full time

    Position OverviewThe LTSS Care Coordinator plays a crucial role in the healthcare team by supporting the Registered Nurse (RN) in the management of members with complex health needs.Key ResponsibilitiesIdentification of High-Risk Members: Collaborates with the RN to pinpoint individuals who may be experiencing significant health complications.Data...


  • Leawood, Kansas, United States DEMDACO Full time

    About DEMDACODEMDACO is a leading gift and home décor company based in the United States. Our mission is to 'lift the spirit' of our customers, consumers, and colleagues through our curated products and exceptional customer service.Job DescriptionWe are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a key member...


  • Leawood, Kansas, United States Sunrise Senior Living Full time

    About the Role:Sunrise Senior Living is seeking a highly skilled and experienced Maintenance Operations Coordinator to join our team. As a key member of our facilities management team, you will be responsible for ensuring the day-to-day operations of our community's facilities are running smoothly and efficiently.Responsibilities:Maintain a safe, clean, and...


  • Leawood, Kansas, United States Ascentist Healthcare Full time

    Job Summary: We are seeking a highly skilled and experienced Patient Services Supervisor to join our team at Ascentist Healthcare. As a Patient Services Supervisor, you will be responsible for overseeing and coordinating the activities of staff responsible for scheduling, registration, insurance benefits, customer service, cash and adjustment posting,...


  • Leawood, Kansas, United States SCA Health Full time

    About the RoleWe are seeking a highly skilled Quality Risk Management Coordinator to join our team at SCA Health. As a key member of our organization, you will play a critical role in ensuring the highest level of quality and safety in our patient care services.Key ResponsibilitiesLead Quality Initiatives: Develop and implement quality improvement...


  • Leawood, Kansas, United States Ascend Learning Full time

    Position Title: Sales Coordinator / D365 AdministratorJob Category: SalesOverview:Ascend Learning stands as a prominent authority in providing data-driven, online educational solutions tailored for learners, educators, and employers in rapidly growing, licensure-focused professions, including healthcare, fitness, wellness, skilled trades, insurance, and...


  • Leawood, Kansas, United States KMG Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at KMG Hotels. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGuest...


  • Leawood, Kansas, United States LVMH Full time

    POSITION OVERVIEW CANDIDATE PROFILE Sales and Service Leader NEW OPPORTUNITY Position Overview: As a Sales and Service Leader, you will play a pivotal role in enhancing the shopping experience for our clients. You will guide a dedicated team of Coordinators and Beauty Advisors, ensuring they thrive in their roles and deliver exceptional service. If you...


  • Leawood, Kansas, United States LVMH Full time

    POSITION OVERVIEW CANDIDATE PROFILE Sales and Service Leader NEW OPPORTUNITY Position Overview: As a Sales and Service Leader, you will play a pivotal role in delivering an outstanding shopping experience for our clients. You will lead a committed team of Coordinators and Beauty Advisors, providing essential guidance to help them thrive in their roles....


  • Leawood, Kansas, United States North Italia Full time

    Position OverviewWe are currently seeking enthusiastic Hosts / Hostesses to join our vibrant team at North Italia. This role offers competitive compensation and opportunities for professional development.What We Offer:- Flexible work schedules- Comprehensive hospitality training- Health benefits including medical, dental, and vision for those averaging 25...