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Collections Specialist

2 months ago

Chicago, United States Second Nature Full time

We’re building a future where every home is professionally managed. One where professional property managers deliver new “Triple Win Experiences” for residents, investors, and their teams. But creating winning experiences that benefit everyone simultaneously? That’s hard. Now, 1,500+ property management companies are doing it with a fully managed Resident Benefits Package (RBP) by Second Nature. We bring the expertise, technology, and service that property managers need to make experiences convenient, rewarding, and consistent. Our reputation for turning old problems into new revenue streams has made us the only 6-peat national industry vendor of the year. Join 160+ passionate, thoughtful people who strive to make a difference each day until every home is full of triple win experiences.

About the Role Second Nature is looking for an experienced Collections Specialist who will be responsible for accurately billing and collecting payments from B2B customers on credit terms. Reporting to the AR Manager, the Collections Specialist will have a forward-thinking mindset that leverages industry best practices and adds value by evolving AR processes that will drive invoicing accuracy and collection efficiencies. The compensation package includes a $55K annual salary; unlimited PTO; health benefits that begin day 1; 2 annual company-paid trips; an amazing culture; and more.

Key Job Responsibilities Ensure accurate monthly billing for all a high volume of assigned accounts Ensure consistent and effective collection efforts for late receivables Assist the Sales Department to maintain correct customer card information Run weekly/monthly/quarterly aging & other AR reports Assist the AR Manager with general accounting tasks as needed Participate in special projects and ad hoc analysis as needed

Preferred Qualifications 3+ years experience in B2B Collections 3+ years experience with

ERP system

s (bonus if you’ve used Netsuite) 1+ year experience using

SalesForce Intermediate to advanced experience user in Excel/Google Sheets/Google Suite Proven success meeting performance KPIs Ability to solve practical problems & use critical thinking Ability to work in a self-directed environment Ability to maintain client confidentiality Unquestioned personal integrity and work ethic Eagerness to learn and grow with Second Nature We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role. REMOTE WORK STATEMENT

This position is a remote-first, work-from-home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a vital part of our company story and success. To be successful in a remote work role at Second Nature, you must: Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job duties Have a quiet, professional, distraction-free environment in which to complete your work Have access to your own reliable high-speed internet connection Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines) Why Second Nature Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan Location: Work Remotely from anywhere in the US Flexibility: Open PTO and sick days The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect Training: A supportive team to help you grow your career and unlock your full potential Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

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