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Rent Collection Specialist

2 months ago


Chicago, Illinois, United States Regalshore LLC Full time
Job Overview

We are seeking a dedicated Collections Specialist to oversee the management of billing payments from our tenants. This role is crucial in ensuring timely collection and maintaining positive relationships with clients.

Key Responsibilities:

  • Identify and notify tenants regarding outstanding payments
  • Process and record payments in the tenants' accounts
  • Provide guidance and follow-up with tenants and assistance programs on overdue accounts
  • Maintain accurate records and updates of customer accounts
  • Facilitate rent collection and manage cash deposits as necessary

Required Qualifications:

  • Experience in billing, customer relations, or similar fields
  • Strong ability to establish rapport with clients
  • Exceptional written and verbal communication skills
  • Proficient in prioritizing tasks and managing multiple responsibilities
  • Bilingual in English and Spanish
  • Familiarity with local real estate regulations
  • Strong negotiation skills with a focus on achieving results
Company Overview

Regalshore LLC is an asset management firm operating 700 units across the South side of Chicago, committed to excellence and striving to be the best in the industry.