Bilingual Volunteer Coordinator

2 weeks ago

Denver, United States The Action Center Full time

Job Type

Full-time

Description

ABOUT THE ACTION CENTER

The Action Center, located in Lakewood, Colorado is a comprehensive human service organization that has been there as a resource for our community for over 55 years.

We are known and respected for treating our community members with dignity and respect as we fulfill our mission of providing an immediate and compassionate response to those experiencing hardship by providing resources and services to stabilize lives and promote pathways to lasting change.

Join our team and become an integral part of our mission to uplift our community As an administrative professional with us, you'll play a pivotal role in supporting our efforts to provide essential services like food, clothing, and vital support to those in need.

Job Summary

This position works closely with the Volunteer Manager and several departments within our organization to coordinate, schedule, train, and supervise volunteers. This is a very active and high communication position, working alongside many volunteers in our grocery and clothing bank operation. In addition to general volunteer coordination duties, we seek a Bilingual Spanish/English speaker to work closely with our Programs Service Manager to create and support a new program for Spanish-speaking individual volunteers and small groups of Spanish-speaking volunteers.

Requirements

Duties/Responsibilities

  • Spanish-speaking volunteers and create a new Spanish-speaking volunteer program.
  • Support the Volunteer Manager to develop onboarding processes, volunteer training, and volunteer appreciation events in English and Spanish.
  • Daily activities are expected to be a mix of office duties and hands-on support of daily operations in our food pantry and clothing bank.
  • Work closely with the Volunteer Manager to create ongoing individual volunteer schedules and ensure volunteer work shifts are sufficiently filled.
  • Responsible for general email and phone communication with individual and group volunteers regarding schedule adjustments and general questions.
  • Effectively supervise and engage individuals from across a wide spectrum of ages, experience, skill levels, and capacities, including volunteers, donors, staff, and community members
  • Build positive, trusting relationships with all volunteers.
  • Ensure volunteers are trained on each position they are assigned, including safety procedures.
  • Supervise volunteers to efficiently develop and carry out activities of the program, including providing feedback as needed.
  • Occasional Saturdays or evenings may be required to lead group volunteer efforts or support special events.
  • Other duties as assigned
Knowledge, Skills, & Abilities
  • 2 years of work relevant experience. Volunteer supervision preferred
  • Excellent organizational skills with strong attention to detail
  • Ability to train individuals of all ages and experience levels
  • Ability to build relationships with Spanish-speaking community members
  • Exceptional written and verbal communication skills in both English and Spanish
  • Demonstrate flexibility and adaptability to a wide range of daily work duties
  • Demonstrated ability to engage volunteers in the mission of an organization
  • Ability to function as a cooperative and effective team player
  • Strong office computer skills required for MS Office, databases, email, and internet
SUPERVISORY

This position supervises hundreds of individual volunteers and leads small-group volunteer activities

PERSONAL CONTACTS AND PURPOSE

Works with a wide variety of community members, staff, volunteers, vendors, donors, board of directors, community leaders, governmental agencies, and other stakeholders to ensure the operational interests of the agency are managed well and protected.

PHYSICAL DEMANDS

The work involves a high level of physical activity in the performance of tasks in our food pantry and clothing bank including:
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 40 lbs. on occasion
  • Stand on your feet and walk for 4 hours
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Perform repetitive hand and arm motions
  • Office and computer work requires the ability to operate standard office equipment and keyboards.


WORK ENVIRONMENT

Work is performed in an office environment as well as public-facing and operational support areas of our food pantry and clothing bank. May occasionally be leading volunteers in our warehouse or be required to attend an event at an offsite location, for which personal transportation will be required.

The company is an equal-opportunity employer, has a drug-free workplace, and complies with ADA regulations as applicable.

Salary Description

21.25 per hour

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