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Bilingual Immigration Services Coordinator

2 months ago

Denver, Colorado, United States Lutheran Family Services Rocky Mountains Full time
Job Summary

We are seeking a highly skilled and compassionate Bilingual Legal Services Aide to join our team at Lutheran Family Services Rocky Mountains. As a key member of our Immigration Legal Services department, you will provide critical support to low-income immigrants and refugees in the Rocky Mountain region.

Key Responsibilities
  • Respond to inquiries about possible immigration legal services offered by our program and schedule appointments accordingly.
  • Conduct initial pre-screening interviews to collect necessary information and documentation for immigration forms.
  • Compile and package documents for application submission, tracking progress and following up on requests for evidence or other actions.
  • Assist the ILS team with tasks such as communication with clients, making appointments, maintaining files, and other assigned projects.
  • Conduct digital fingerprints, enter sponsors' information into the fingerprint database, and submit completed information electronically.
  • Counsel sponsors on completion of family reunification packets and other related forms.
Requirements
  • Bilingual proficiency in Spanish and English, with the ability to read, write, and speak fluently in both languages.
  • Strong organizational skills and ability to meet multiple deadlines.
  • Cross-cultural sensitivity and knowledge, with a desire to work with people of diverse cultures.
  • Broad knowledge of practices, principles, and methods employed in refugee resettlement.
  • Possession of a valid driver's license, reliable vehicle, and automobile liability insurance.
  • Demonstrated commitment to the mission, values, and vision of Lutheran Family Services Rocky Mountains.
Education and Experience

A high school diploma or equivalent, combined with two or more years of related experience and/or training, or an equivalent combination of education and experience. Previous immigration-related experience is preferred.