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Community Association Manager
2 months ago
Job Description
Job Description
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Community Manager Job Responsibilities:
On-site management of a Lifestyle community consisting of single-family homes, townhomes, and commercial residential units.
Guides, assists, and recommends courses of action for Board members to conduct business.
Provides management services in compliance with the terms of the management contract.
Assists Board and homeowners with problem resolution.
Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
Preparation of draft budgets.
Conducts site reviews and provides oversight of related compliance matters.
Reviews and submits requests for vendor bids and contracted services.
Attends association meetings, including annual, turnover, and Board meetings.
Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
Oversees all aspects of the client's relationship with our Company to ensure success and retention.
Community Manager Qualifications/Skills:
Strong leadership abilities and comfort with public speaking (small and large groups)
Excellent written and verbal communication
Ability to meet deadlines and address time-sensitive issues
Conflict resolution skills
Superior multi-tasking skills
Ability to provide high-level customer service with astute attention to detail and organization
Team player
Ability to manage workflow amid shifting priorities
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, climbing stairs, and moving objects that can weigh up to 25 lbs.
Education, Experience, and Licensing Requirements:
High school diploma, GED, or equivalent
Bachelor's degree or equivalent experience preferred
No less than three years of community management experience
CMCA and AMS designations are a plus
Solid knowledge of office software such as Microsoft Outlook, Excel, PowerPoint, and Word
*Experience with TOPS One management software preferred
We offer a competitive salary, training and development programs, and a comprehensive benefits package including: Medical, Dental, Vision, Paid Time Off, Paid Holidays & 401K with employer matching and immediate vesting.
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