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Account Manager

4 months ago

Grand Rapids, United States Acrisure LLC Full time

Job Title: Account Manager Agency/Platform: Acrisure Benefits Group Location: Grand Rapids, MI About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This position provides services to employer groups on health and welfare plans, including financial analysis , renewal and brokerage services, eligibility management, compliance, and project management. Responsibilities include consulting on client plan design, renewal negotiation and management, vendor selection, and on-going market management. Responsibilities: * Prepare periodic claims experience monitoring reports and provide insight on high cost claimants and other outliers in client experience. * Work with client Business Partner to manage client service delivery including financial evaluations, plan design, servicing, renewal, business placement and benchmarking. * Project Manager for client renewal process. * Develop Marketing RFPs and use independent judgment to provide advice and recommendations to current and prospective clients on benefit plans. Make recommendations based on understanding of client's strategic plan and objectives. * Develop presentations and participate in client meetings to review and discuss alternatives. * Manage implementation process including new carriers and changes to existing vendors / plan designs. * Stay up to date on employee benefit compliance requirements; support client compliance needs by gathering data and reviewing materials, such as plan document preparation and preparation of 5500 filing. * Coordinate and assist with benefit plan enrollment, including technology support, enrollment meeting management and facilitation, carrier enrollment and termination support, invoice troubleshooting and audits, as needed. * Solicit feedback on work through quality control checks and supply quality control feedback as requested. * Maximize client retention by providing superior, proactive customer service and discussing tools and resources offered by Acrisure and assisting clients with the utilization of these resources. Requirements: * 3-5 years experience * Life & Health Insurance license or ability to obtain * Solid computer skills * Analytical capabilities Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.