Account Manager

15 hours ago


Grand Rapids, Michigan, United States Kitchen Tune-Up Full time
About the Role

We are seeking a highly motivated and organized Account Manager to join our team at Kitchen Tune-Up. As an Account Manager, you will be responsible for managing customer experiences, designing and selling kitchen and bathroom projects, and working closely with our cross-functional team to drive sales and growth.

Key Responsibilities
  • Manage customer experiences through the kitchen and bathroom sale and installation process
  • Meet with customers in our showroom to finalize design selections and provide exceptional customer service
  • Manage incoming sales leads to engage and create excitement for Kitchen Tune-Up
  • Assist customers in the showroom and sell as needed
  • Help generate marketing and social media content to promote our services
  • Work effectively with our marketing, sales, and operations teams to drive sales and growth
  • Update and track sales pipeline, perform job invoicing and statement mailings, and maintain central job filing system
  • Support Sales Representatives throughout kitchen or bath sales
  • Gather before and after pictures and submit to customer file
  • Maintain adequate levels of literature inventory and keep literature holders stocked
  • Prepare monthly sales performance reports
  • Host seminars, showroom events, sales events, or training programs as needed
  • Manage production and installation schedule with customers
Requirements
  • Personally disciplined, self-motivated, and driven
  • Passion for design and customer service
  • Organized in thought and action, with ability to stay focused on tasks through completion
  • Exhibit a strong work ethic, optimism, enthusiasm, and friendliness
  • Excellent written and verbal communication skills
  • Proficient in MS Outlook and Excel
  • Valid driver's license and clear criminal background
About Kitchen Tune-Up

We are a family-owned company that values consistency, reliability, hard work, and having fun. We offer rapid growth opportunities, ongoing training and coaching, and a high-quality company with an excellent reputation. Our team is committed to making our clients' remodeling dreams a reality.

Compensation

$45,000 - $65,000 per year


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