Customer Service Representative

3 weeks ago


Burbank, United States Million Air Full time

Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning team The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced. Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider. Responsibilities and Duties of the Customer Service Representative: Greet customers in a friendly, professional manner Provide concierge services to pilots and customers including making reservations as required Invoicing for services rendered to customers and pilots Record customer preferences in Million Air internal system Proactive preparation for all incoming aircraft Provides timely feedback to the company regarding service failures or customer concerns Partner with line service team to meet and exceed customer's service expectations Keep hospitality bar stocked with snacks and beverages Maintain neat work area at all times to include front desk, lobby, and all FBO amenities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Customer focus- naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Strong computer skills including Microsoft office products and point of sale programs Basic mathematical knowledge Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record) Bi-lingual preferred Reporting Relationship This position reports to the Customer Service Manager. Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 25 pounds Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Social Media Disclosure of social media is a requirement. Please attach social medial link on your resume and/ or application. Education, Experience, and Eligibility Qualifications Customer service experience preferably in the service industry High School Diploma or equivalent Entry level position Ability to work evenings weekends, and holidays Acceptable driving record Zero tolerance drug free employer includes pre-employment and random screening AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr



  • Burbank, California, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide exceptional customer service and support to customers in a fast-paced...


  • Burbank, California, United States Domino's Franchise Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing products, and utilizing technology to process orders.Key...


  • Burbank, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...


  • Burbank, United States Million Air Full time

    Job DescriptionJob DescriptionDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a...


  • Burbank, California, United States Farmers Insurance - Paoletta Agency Full time

    Job OverviewFarmers Insurance - Paoletta Agency is seeking a highly motivated and confident individual to join our team as a Customer Sales and Service Representative. As an Insurance Sales Representative, you will play a crucial role in generating appointments and marketing a wide range of insurance products and services.Key ResponsibilitiesMeet new...


  • Burbank, California, United States Nari Abramyan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nari Abramyan - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Burbank, United States F. Schumacher Full time

    F. Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are...


  • Burbank, United States Quipt Home Medical, Corp Full time

    Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports to : Branch Manager/CSR Director Branch: Goodnight Medical, a subsidiary of...


  • Burbank, California, United States Nari Abramyan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nari Abramyan - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Burbank, California, United States Nari Abramyan - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nari Abramyan - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Burbank, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports to: Branch Manager/CSR DirectorBranch: Goodnight...


  • Burbank, United States Laroofrepairs Full time

    Strong phone, active listening and overall communication skills Ability to multi-task, prioritize, and manage time effectively. Proven sales and customer support experience Our biggest goal is to ensure husband and wife are present during the sales appointment Experience in the home service industry in similar role is preferred. Manage schedules and route...


  • Burbank, United States Mind Sculpt Inc Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...


  • Burbank, United States Farmers Insurance - Paoletta Agency Full time

    Job DescriptionJob DescriptionOur agency is looking for a confident and highly motivated individual that's interested in a great sales opportunity. Great earnings with future long term career advancement available. As an Insurance Sales Representative you will make outbound calls to generate appointments and market a wide range of insurance products and...


  • Burbank, California, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryThis is a Full-Time Entry Level position for Store Associates, offering a range of exciting benefits depending on your role and tenure.Benefits Include:Backup childcare servicesTuition assistance for employees and their dependentsGenerous employee discountsMedical and dental coverage,...


  • Burbank, California, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryThis is a full-time entry-level role for store associates, offering a range of impressive benefits based on your position and tenure.Benefits Include:Backup childcare supportTuition assistance for employees and their dependentsGenerous employee discountsMedical and dental coverage, along...


  • Burbank, California, United States Belmont Village Full time

    About the RoleWe are seeking a highly skilled and compassionate Concierge and Receptionist to join our team at Belmont Village Senior Living. As a key member of our community, you will provide exceptional service to our guests, residents, family members, vendors, and service providers.Key ResponsibilitiesProvide Resort-Level Service: Deliver exceptional...


  • Burbank, California, United States Ace Parking Full time

    About Us:Ace Parking is a leading parking management company that values its employees and customers. We strive to provide exceptional service and create a positive experience for everyone.Job Summary:We are seeking a reliable and customer-focused Airport Shuttle Driver to join our team. As a Shuttle Driver, you will be responsible for transporting...


  • Burbank, United States ACE Industrial Supply Inc Full time $18 - $19

    Job DescriptionJob DescriptionDescription:The Company:There has never been a more exciting time to work for a 40-million-dollar company with 300+ employees that has been steadily growing, year over year, for the last five years. As a company that has been in business for over 35 years, the 2nd generation of the family business has now taken the lead with a...


  • Burbank, United States Ace Industrial Supply Full time $18 - $19

    Job DescriptionJob DescriptionThe Company:There has never been a more exciting time to work for a 40-million-dollar company with 300+ employees that has been steadily growing, year over year, for the last five years. As a company that has been in business for over 35 years, the 2nd generation of the family business has now taken the lead with a new vision...