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Customer Service Representative

2 months ago

Burbank, United States Ace Industrial Supply Full time $18 - $19
Job DescriptionJob Description

The Company:

There has never been a more exciting time to work for a 40-million-dollar company with 300+ employees that has been steadily growing, year over year, for the last five years. As a company that has been in business for over 35 years, the 2nd generation of the family business has now taken the lead with a new vision and we are looking for awesome team members to help us introduce new revenue streams as we grow into new markets


Who We Are Looking For:

We are looking for someone who thrives in a fast-paced environment. Type-A personality that is self-motivated and eager to learn more. If you have a can-do attitude and love talking to new people everyday, apply below.

Duties:

As a CSR, your main duties include but are not limited to:

  • Answering incoming phone calls
  • Logging customer details and comments in our system
  • Provide information and resolving issues in a professional and friendly manner
  • Utilize customer feedback to identify opportunities for improvement and provide suggestions to management
  • Make outbound customer follow up calls
  • Communicate with customers through various channels (Phone, Email, Text)
  • Taking customer payments and logging them in.

 

Requirements:

  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to prioritize tasks and manage multiple assignments simultaneously
  • Ability to work independently and collaboratively within a team-oriented environment
  • High level of integrity, professionalism, and confidentiality.
  • Exceptional attention to detail
Company DescriptionCAREERS THAT MAKE A DIFFERENCE

There has never been a more exciting time to work for a 40-million-dollar company with 300+ employees that has been steadily growing, year over year, for the last five years. As a company who has been in business for over 35 years, the 2nd generation of the family business has now taken the lead with a new vision and we are looking for awesome team members to help us introduce new revenue streams as we grow into new marketsCompany DescriptionCAREERS THAT MAKE A DIFFERENCE\r
\r
There has never been a more exciting time to work for a 40-million-dollar company with 300+ employees that has been steadily growing, year over year, for the last five years. As a company who has been in business for over 35 years, the 2nd generation of the family business has now taken the lead with a new vision and we are looking for awesome team members to help us introduce new revenue streams as we grow into new markets